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- Tasks: Create bespoke holiday experiences by responding to customer enquiries and organising unique itineraries.
- Company: Award-winning travel company specialising in tailored tours across the UK and Ireland.
- Benefits: Competitive salary, bonuses, flexible working options, and opportunities to experience our tours.
- Other info: Dynamic work environment with potential for career growth and remote work options.
- Why this job: Join a passionate team and help customers explore the beauty of the UK and Ireland.
- Qualifications: Experience in travel sales and strong customer service skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. While ideally you will have good UK knowledge, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award-winning Travel Company!
The ethos is to offer tailormade and experience-focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experiences and great service, and they have a high level of repeat business.
- Be responsible for responding to enquiries and converting them into tailor-made holidays.
- Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- Use your natural sales skills backed by a strong customer service focus.
- You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people.
- You will be a skilled communicator and computer literate.
- Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track.
- You'll believe a holiday in the UK/Ireland can be just as good as one abroad.
- This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours.
- Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday.
Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidate's experience.
We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before. Travel Professionals from luxury tour operators that sell international travel will also be considered if you're keen on a change in direction!
Please follow the instructions to apply, attaching your CV.
Travel Sales Advisor in Glasgow employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Advisor in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their tours, values, and customer service approach. When you chat with them, drop in some specific examples of their offerings to show you're genuinely interested.
✨Tip Number 2
Practice your rapport-building skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident when it comes to showcasing your natural sales skills during interviews.
✨Tip Number 3
Be ready to share your travel stories! Whether it's about a trip to Scotland or a hidden gem in Ireland, personal experiences can really resonate with interviewers and demonstrate your passion for travel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Travel Sales Advisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and what makes the UK and Ireland special to you. We want to see that you're not just looking for a job, but that you're genuinely excited about creating unique holiday experiences.
Tailor Your CV to Us: Make sure your CV highlights relevant experience in travel sales and customer service. Use keywords from the job description to show us you understand what we're looking for. This helps us see how your skills align with our ethos of offering bespoke holidays.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story! Explain why you want to join our team and how your background fits the role. Be personable and engaging – we love to see your personality come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Destinations
Brush up on your knowledge of the UK and Ireland, especially the hidden gems that tourists might not know about. Being able to share unique insights during the interview will show your passion for travel and your ability to create bespoke experiences.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted enquiries into sales in previous roles. Highlight your relationship-building skills and how you’ve tailored services to meet customer needs, as this is crucial for a Travel Sales Advisor.
✨Demonstrate Customer Service Excellence
Be ready to discuss situations where you went above and beyond for a customer. This role requires a strong focus on customer service, so sharing specific stories will help illustrate your commitment to providing exceptional experiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s ethos and their approach to creating tailor-made holidays. This shows your genuine interest in the role and helps you understand if the company aligns with your values and career goals.