At a Glance
- Tasks: Create bespoke travel experiences for clients across the UK and Ireland.
- Company: Award-winning travel company with a focus on quality and customer service.
- Benefits: Competitive salary, bonuses, and opportunities to experience unique tours.
- Other info: Flexible working options: office-based, hybrid, or fully remote.
- Why this job: Join a passionate team and help others discover the beauty of the UK and Ireland.
- Qualifications: Experience in travel sales and strong customer relationship skills.
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. While ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award-winning Travel Company!
The ethos is to offer tailormade and experience-focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business.
- Be responsible for responding to enquiries and converting them into tailor-made holidays.
- Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service.
- Use your natural sales skills backed by a strong customer service focus.
- You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy.
- Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people.
- You will be a skilled communicator and computer literate.
- Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track.
- You’ll believe a holiday in the UK/Ireland can be just as good as one abroad.
- This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours.
- Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday.
Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidate's experience.
We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before. Travel Professionals from luxury tour operators that sell international travel will also be considered if you’re keen on a change in direction!
Please follow the instructions to apply, attaching your CV. If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV; we may have something else that could be perfect for you!
Senior Travel Sales Advisor in Glasgow employer: Travel Trade Recruitment Limited
Join an award-winning travel company that prides itself on delivering bespoke, experience-focused holidays throughout the UK and Ireland. With a supportive work culture and a small team of dedicated professionals, you'll have the opportunity to build meaningful relationships with clients while enjoying competitive benefits, including a salary of up to £30k and the flexibility of office-based, hybrid, or fully remote work options. This role not only allows you to utilise your travel expertise but also offers unique growth opportunities as you help create unforgettable experiences for discerning travellers.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Sales Advisor in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their tours, values, and customer feedback. When you chat with them, drop in some specific examples of their trips that excite you. It shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your travel sales experience and how you can create those bespoke experiences they’re after. Role-play with a friend or even in front of the mirror to nail your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join travel industry groups. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and keep you top of mind. Plus, it’s just good manners!
We think you need these skills to ace Senior Travel Sales Advisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share your experiences and what makes the UK and Ireland special to you. We want to see that you're not just looking for a job, but that you're genuinely excited about creating unique holiday experiences.
Tailor Your CV to Us:Make sure your CV highlights relevant experience in travel sales and customer service. Use keywords from the job description to show that you understand what we're looking for. This helps us see how your skills align with our ethos of offering bespoke holidays.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for this role. Be personable and engaging, and don’t forget to mention any specific knowledge you have about the geography of the UK and Ireland. We love seeing candidates who can connect with our discerning clientele!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Destinations
Brush up on your knowledge of the UK and Ireland, especially the hidden gems that tourists might not know about. Being able to share unique insights during the interview will show your passion for travel and your ability to create bespoke experiences.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted enquiries into sales in previous roles. Highlight your relationship-building skills and how you've tailored services to meet customer needs, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Be ready to discuss situations where you went above and beyond for a customer. This could be resolving an issue or creating a memorable experience. The company values high-quality service, so showcasing your commitment to customer satisfaction is key.
✨Embrace the Company Ethos
Familiarise yourself with the company's focus on tailor-made holidays and their commitment to quality. During the interview, express how your values align with theirs and how you can contribute to their mission of providing authentic experiences.
