Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers plan and book amazing holidays while providing top-notch service.
- Company: Upmarket travel agency in a prestigious area of Surrey.
- Benefits: Flexible hours, competitive pay, and opportunities for travel experiences.
- Why this job: Turn your passion for travel into a rewarding career helping others explore the world.
- Qualifications: Experience in retail or travel sales is a plus, but not essential.
- Other info: Join a dynamic team with opportunities for training and growth.
The predicted salary is between 24000 - 36000 £ per year.
Retail Travel Consultant required to work in this upmarket travel agency in a very affluent area in Surrey (would consider part time). To assist customers in planning, booking, and coordinating travel arrangements, ensuring a high level of customer service while meeting sales and service targets, dealing with worldwide holidays to amazing destinations and using your expertise and experience in gaining their booking.
Key Responsibilities
- Provide expert travel advice and guidance to customers.
- Plan and book holidays, including flights, accommodation, car hire, travel insurance, and excursions.
- Handle both face-to-face and online / telephone enquiries.
- Offer tailored travel solutions to meet customers' needs and budgets.
- Upsell travel-related products such as insurance, tours, and upgrades.
- Stay informed about industry trends, destinations, visa requirements, and travel regulations.
- Maintain customer records and manage bookings using internal systems.
- Resolve customer queries and complaints in a timely and professional manner.
- Meet individual and team sales targets and KPIs.
- Participate in training, familiarisation trips, and promotional events.
Qualifications and Experience
- Travel and Tourism qualification (preferred but not essential).
- Previous experience in a retail or travel sales environment.
- Knowledge of global travel destinations and travel industry practices.
Skills and Competencies
- Excellent communication and interpersonal skills.
Retail Travel Consultant in England employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Travel Consultant in England
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your travel experience and customer service skills. Make it engaging so they remember you!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Retail Travel Consultant in England
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and favourite destinations to show us why you're the perfect fit for this role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the job description. We want to see how you can provide expert travel advice and meet our customers' needs!
Highlight Customer Service Skills: Since customer service is key in this role, be sure to mention any relevant experience you have in handling queries and complaints. Show us how you can keep our customers happy and coming back for more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Destinations
Make sure you brush up on popular travel destinations and current trends in the travel industry. Being able to discuss exciting places and experiences will show your passion for travel and help you connect with potential customers.
✨Practice Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle queries and complaints effectively.
✨Familiarise Yourself with Booking Systems
If you have experience with any booking systems or CRM software, be sure to mention it. If not, do a bit of research on common tools used in the travel industry. Showing that you're tech-savvy can give you an edge over other candidates.
✨Prepare for Role-Playing Scenarios
Interviews for retail travel consultant positions often include role-playing exercises. Be prepared to simulate a customer interaction, whether it's booking a holiday or resolving a complaint. Practising these scenarios can help you feel more confident and showcase your skills.
