At a Glance
- Tasks: Manage group bookings and ensure smooth operations for tours in Scotland.
- Company: Join a growing DMC in Edinburgh with a vibrant team culture.
- Benefits: Competitive salary, bonuses, private healthcare, and hybrid working options.
- Other info: Great career development opportunities and a fun work environment.
- Why this job: Fluent in Italian? Make an impact while exploring Scotland's beauty!
- Qualifications: Fluency in Italian and English, plus strong organisational skills.
The predicted salary is between 27000 - 33000 £ per year.
Join a well-established, growing DMC in Edinburgh as an Operations Executive. You will be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.
What we’re looking for:
- Fluent in Italian & English (spoken and written)
- Minimum 1 year’s experience with an inbound tour operator/DMC (desirable)
- Strong organisational and negotiation skills
- Ability to build great client and supplier relationships
Role Responsibilities:
- Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
- Work closely with the Business Development team to understand client needs and itineraries.
- Build and maintain strong relationships with clients and suppliers.
- Source, negotiate, and confirm services at competitive rates while maintaining quality.
- Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
- Prepare and verify rooming lists, vouchers, and payment schedules.
- Keep group files and systems fully updated to allow smooth handover if required.
- Liaise with accounts to ensure payments are processed on time.
- Participate in familiarisation trips to enhance product knowledge.
- Take part in the emergency phone rota when required.
What’s on offer:
- Competitive salary + bonus
- 22 days holiday (plus birthday off, rising to 24)
- Private healthcare, medical insurance, bonus & benefits
- Hybrid working after probation
- Excellent career development & progression opportunities
Interested in this position? Apply with your CV, or contact Nichola.
Italian Operations Executive in Edinburgh employer: Travel Trade Recruitment Limited
Join a multi award-winning independent travel company in Glasgow, where your leadership skills will thrive in a vibrant retail environment. With a competitive salary package, comprehensive benefits, and ample opportunities for career development, you'll be part of a supportive work culture that values excellence in customer service and staff training. Experience the unique advantage of working in a dynamic team that is passionate about travel and dedicated to achieving success together.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
