At a Glance
- Tasks: Manage credit control processes and build relationships with finance teams.
- Company: Exciting tour operator based in South London with a vibrant culture.
- Benefits: Competitive salary of £27,000 and hybrid working options.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the travel industry.
- Qualifications: Strong communication skills and attention to detail required.
Amazing opportunity available for a Credit Controller to join a Tour Operator in South London. As the Credit Controller, you will be responsible for executing a rigorous credit control process that has the main objective of handling collections and cash applications.
We are looking for someone who will be creative, passionate, has an excellent eye for detail and enjoys building relationships internally and externally.
The Job:- Adopt and administer the Company's credit control policies across our B2B and B2C channels
- Process large amounts of data to prepare aged debtor reports and create collection plans
- Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections
- Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy
- Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds and customer call backs
- Generating appropriate documentation following cash application
- Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills
- Well organised with the ability to prioritise their own workload
- Ability to process large volume of data to prepare reports
- Attention to detail
- Good knowledge of Microsoft Excel, Word and Outlook is essential
Salary £27,000 London based (Hybrid)
If you are interested in the above vacancy, please click 'APPLY' or email your cv to
Credit Controller employer: Travel Trade Recruitment Limited
Join a dynamic Tour Operator in South London as a Credit Controller, where you will thrive in a supportive work culture that values creativity and relationship-building. Enjoy competitive benefits, including a salary of £27,000 and the flexibility of a hybrid working model, while also having ample opportunities for professional growth and development within a vibrant team dedicated to excellence in customer service.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and travel sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s credit control policies. Show them you’re not just a number cruncher but someone who understands their unique approach to collections.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you’ll need to build relationships. Role-play scenarios with friends to boost your confidence in handling tough conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight your attention to detail and any experience with credit control processes, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for the role and the company. Mention how you enjoy building relationships and your positive attitude, which aligns perfectly with what we’re looking for.
Showcase Your Data Skills:Since processing large amounts of data is crucial, be sure to mention your proficiency in Excel and any relevant experience. We want to see how you can handle aged debtor reports and collection plans effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this amazing opportunity!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with data and reports. Brush up on your Excel skills and be ready to discuss how you've used data in previous roles. Prepare examples of aged debtor reports or collection plans you've created.
✨Build Rapport
This role requires strong relationship-building skills. Think about how you can demonstrate your ability to connect with both internal teams and external partners. Have a few anecdotes ready that showcase your communication and interpersonal skills.
✨Attention to Detail is Key
With the focus on accuracy in credit control, be prepared to discuss how you ensure precision in your work. Bring examples of how your attention to detail has positively impacted your previous roles, especially in processing payments or handling queries.
✨Stay Positive and Professional
A positive attitude goes a long way in customer service roles. Be ready to share how you maintain professionalism, even in challenging situations. Think of a time when you turned a difficult interaction into a positive outcome.
