At a Glance
- Tasks: Manage daily aviation operations and lead a dynamic ticketing team.
- Company: Established travel company with a collaborative and innovative culture.
- Benefits: Competitive salary up to £40k, flexible working options, and career development opportunities.
- Why this job: Join a vibrant team and make an impact in the travel industry.
- Qualifications: Experience in aviation management and expertise in GDS systems like Amadeus or Galileo.
- Other info: Exciting opportunity for growth in a fast-paced environment.
The predicted salary is between 36000 - 48000 £ per year.
We have a fabulous opportunity for an experienced Aviation Manager from a Tour Operator background to join an established Travel Company. You will be responsible for the daily operations of the Aviation (Fares & Ticketing department), ensuring the team completes all processes and tasks within the deadlines required. You will be a GDS (ideally Amadeus & Galileo) expert with experience managing a small team.
The main aspect of the role will be project management and to oversee the ticket department on a daily basis:
- Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily.
- Assist with GDS Relationship at operational level.
- Monitor competitor activity and pricing against our own across Airlines on a weekly basis.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one ways ensure that they are loaded into all GDS systems to include Amadeus, GAL.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
- Manage relationships with our E sales customers to keep them updated with relevant new fares.
- Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and reservations.
- Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
- Cover the OOH emergency line as part of a rota.
EXPERIENCE REQUIRED:
- Solid experience of hands on managing an aviation team for a Tour Operator.
- Experience of ticketing and reissuing for multiple airlines.
- Solid experience of native GDS Amadeus and/or GDS Galileo.
- Current/Recent Experience in a Similar Role.
- Full Rights to Work in the UK.
THE PACKAGE:
This role is primarily office based in London as you are managing a small team who are office based and this is a very collaborative role, flexibility to consider hybrid. Starting salary is up to £40k pa plus benefits to be discussed at interview.
Aviation Operations Manager in City of London employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those in aviation. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Knowing their latest deals and challenges will help you stand out as someone who’s genuinely interested and informed.
✨Tip Number 3
Showcase your GDS expertise during interviews. Bring examples of how you've used Amadeus or Galileo to solve problems or improve processes. This will demonstrate your hands-on experience and value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Aviation Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aviation Operations Manager role. Highlight your experience with GDS systems like Amadeus and Galileo, and showcase any relevant project management skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the ideal candidate for this position. Share specific examples of your experience managing aviation teams and how you've successfully handled ticketing processes in the past. Let us know why you’re excited about joining our team!
Showcase Your Team Management Skills: Since this role involves managing a small team, make sure to highlight your leadership experience. Talk about how you've motivated your team, managed daily operations, and communicated effectively with different departments. We love seeing candidates who can lead and inspire others!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s super easy! Just attach your CV and cover letter, and we’ll take it from there. We can’t wait to see your application and hopefully welcome you to our fabulous team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Amadeus and Galileo. Be prepared to discuss specific scenarios where you've used these systems effectively in your previous roles. This will show that you're not just familiar with the tools, but that you can leverage them to enhance operations.
✨Showcase Your Team Management Skills
Since this role involves managing a small team, be ready to share examples of how you've successfully led a team in the past. Talk about your approach to training, motivating, and resolving conflicts within your team. This will demonstrate your leadership capabilities.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like fare changes or disruptions in airline services. Prepare some examples from your experience that highlight your problem-solving skills and ability to think on your feet.
✨Understand the Competitive Landscape
Research the company’s competitors and be prepared to discuss how you would monitor their pricing and activity. Showing that you have a strategic mindset and can contribute to the company's competitive edge will set you apart from other candidates.