Arts / History Tour Designer in City of London

Amazing opportunity for a Senior Tour Organiser to join a great company in London who specialise in European cultural tours, you will be working on your own tours: so excellent administrative and communication skills are essential. The ideal candidate will have at least eight years' experience in organising special interest tours to Europe, tour leading, a passion for travel and understanding of the industry, an art history background and a working knowledge of at least one European language.

The Job:

• Designing, planning and costing tours
• Sourcing and liaising directly with European suppliers (hotels, restaurants etc)
• Working with ground agents (in both Europe and beyond)
• Liaising with US clients, including pitching for new business and client documentation
• Responsibility for tour finances
• Have strong copywriting and written communication skills, with the ability to produce clear engaging itineraries and client-facing materials
• Answering client queries over the phone and via email
• Processing tour booking forms and pre-tour client documentation
• Office support when colleagues are abroad
• Booking flights (Galileo or similar)
• Ensuring all arrangements run smoothly and according to plan
• Being responsible for the welfare of the party as well as daily logistics
• Working with expert lecturers and / or local guides
• Coping calmly and efficiently with any issues which arise - from tracing lost baggage to medical emergencies

Skills Required:

• Have a background in Art History and/or interest in gardens
• Be able to deal with complex projects, prioritise and pay attention to detail
• Have good communication skills
• Exercise good judgement, initiative and imagination
• Have strong decision-making skills under pressure
• Have a working knowledge of at least one European language
• Be naturally diplomatic, patient and calm
• Have stamina - and a sense of humour!

The Package:

• Salary circa £40,000
• Hybrid 3 Office / 2 home