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- Tasks: Manage complex travel bookings and deliver exceptional service to VIP clients.
- Company: Fast-growing global Travel Management Company based in London.
- Benefits: Quarterly incentives, hybrid working, and generous annual leave.
- Why this job: Elevate your travel career in a collaborative and high-performing environment.
- Qualifications: 3+ years in travel management and strong GDS knowledge required.
- Other info: Opportunity for professional growth and mentoring junior colleagues.
The predicted salary is between 36000 - 60000 £ per year.
An established and fast-growing global Travel Management Company is seeking an experienced Senior Travel Executive to join their London-based corporate team. The ideal candidate will have a passion for delivering exceptional service and a proven track record of managing complex and VIP-level travel arrangements.
You’ll be responsible for end-to-end travel planning, ensuring seamless experiences for high-profile corporate clients. Your role will require attention to detail, a strong knowledge of GDS systems (Galileo preferred), and the ability to handle travel logistics efficiently and professionally.
Key Responsibilities
- Manage complex travel bookings across air, rail, hotel, and ancillary services
- Deliver a premium service experience to VIP and executive-level clients
- Issue tickets, process reissues, and handle fare adjustments
- Resolve client issues promptly with a service-first mindset
- Ensure compliance with internal standards and client SLAs
- Maintain accurate records and booking documentation
- Support vendor negotiations and cost-saving initiatives
- Handle accounting queries and reconciliation tasks
- Mentor junior colleagues and support team development
- Adhere to data security and regulatory compliance (incl. PCI)
Experience & Skills
- 3+ years in a TMC or corporate travel environment
- Confident using GDS (Galileo highly preferred)
- Strong knowledge of fare construction and ticketing
- Proven ability to service VIP clients with discretion and professionalism
Education
- Degree level or equivalent work experience
What’s on Offer
Quarterly Incentive Scheme to reward agents for delivering exceptional service and value:
- Earn 5% of quarterly commission earnings (after salary and standard deductions), based on:
- Airline commission
- Salary Neg for right person
- Mark-ups (air, hotel, car hire, ancillary)
- Transaction fees
Additional Benefits
- Annual Leave: 20 days + UK Bank Holidays (increases annually up to 25 days)
- Hybrid working (after 3 month probation): 3 days office/2 days from home
- Pension: 5% employer contribution (employee contributes 3%)
- Medical: Cash-back health scheme (Level 3 coverage)
Ready to take your travel career to the next level? Apply now online and join a collaborative, high-performing environment where your expertise and attention to detail are truly valued.
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Business Travel Executive employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they deliver exceptional service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with GDS systems and managing VIP travel arrangements. Highlight specific examples that showcase your attention to detail and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our collaborative environment.
We think you need these skills to ace Business Travel Executive
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share experiences that highlight your commitment to delivering exceptional service, especially for VIP clients. We want to see how you can bring that passion to our team.
Highlight Your GDS Experience: Make sure to emphasise your experience with GDS systems, particularly Galileo. We’re looking for someone who can hit the ground running, so don’t be shy about showcasing your skills in managing complex travel bookings.
Be Detail-Oriented: Attention to detail is key in this role. Use your application to demonstrate how you've successfully managed intricate travel logistics in the past. We appreciate candidates who can keep everything organised and compliant with internal standards.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our fantastic team. We can’t wait to hear from you!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of GDS systems, especially Galileo. Be prepared to discuss how you've used it in past roles and any specific features that helped you manage complex travel bookings.
✨Showcase Your VIP Service Skills
Think of examples where you've delivered exceptional service to VIP clients. Highlight your ability to handle sensitive situations with discretion and professionalism, as this will be key in impressing the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific travel logistics or client issues. Practise articulating your thought process and problem-solving skills, as they want to see how you approach challenges in a fast-paced environment.
✨Demonstrate Attention to Detail
Bring examples of how your attention to detail has positively impacted your work. Whether it's maintaining accurate records or ensuring compliance with regulations, showing that you can manage the finer points will set you apart.
