At a Glance
- Tasks: Exceed sales targets and build lasting relationships in the travel industry.
- Company: Dynamic travel company focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, excellent OTE, hybrid working, and generous annual leave.
- Other info: Opportunity for career growth and diverse roles within the travel industry.
- Why this job: Join a vibrant team and make a real impact in the travel experience for schools.
- Qualifications: Strong sales skills, IT proficiency, and a friendly approach to client relations.
The predicted salary is between 30000 - 40000 £ per year.
To deliver or exceed individual and team sales targets in line with the sales and customer retention strategy/annual plans and increase the number of trips per school through recommendation and referrals. To follow the stipulated workflows/procedures on our CRM/Reservation systems with responsibility taken to ensure information is clear, accurate and up to date so that another team member can progress at any point in time.
To be the main point of contact for a group of customers to ensure they receive sales and service excellence throughout the buying process anticipating their needs with relevant trip proposals which meet their needs (strong listening skills, product, customer and industry knowledge) working with Group Coordinators to ensure that there are excellent communications throughout their journey. To build longstanding partnering customer relationships through Equity's brand values and excellent communication and interpersonal skills. This includes carrying out school visits, parent evenings and from time to time being our Representative overseas.
To regularly review and track progress on margin guidelines, payment status, competitor information and collaborate with other teams within the business to develop or enhance Itineraries/product or improve our service levels and overall effectiveness. To ensure respectful, professional and collaborative working relationships across the business to challenge unacceptable behaviours or performance to continually exceed and improve our customers' experiences.
All candidates must confirm that they have no reason why they are not suitable to work with children or vulnerable adults and satisfactory completion of DBS checks will be a condition of employment as and when this is appropriate.
EXPERIENCE REQUIRED
- Friendly, positive approach which allows you to build rapport with clients
- Strong sales acumen
- IT Skills - use of general systems such as Word/Microsoft
- Clean Driving License is required
- DBS check will also be required
THE PACKAGE
- Starting salary PLUS EXCELLENT OTE
- Hybrid working
- Up to 25 days annual leave + birthday off
INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Harrison.
Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
Account Manager (Travel Industry) in Brighton employer: Travel Trade Recruitment Limited
As an Account Manager in the travel industry, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. With a strong emphasis on collaboration and communication, our company fosters a culture of excellence, offering competitive salaries, hybrid working options, and generous annual leave, including your birthday off. Join us to build meaningful relationships with clients while enjoying the unique opportunity to represent our brand both locally and overseas.
Contact Details:
Travel Trade Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Travel Industry) in Brighton
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment Limited who are looking for fresh talent for roles like Account Manager (Travel Industry).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment Limited and give you a leg up for your Account Manager (Travel Industry) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Account Manager (Travel Industry) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Account Manager (Travel Industry) in Brighton
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Account Manager (Travel Industry) role at Travel Trade Recruitment Limited.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Account Manager (Travel Industry) position at Travel Trade Recruitment Limited.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment Limited.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment Limited's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Account Manager (Travel Industry).
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment Limited.
