Branch Manager

Branch Manager

Portsmouth Full-Time 30000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team, create and sell amazing travel packages, and ensure top-notch customer service.
  • Company: Join a dynamic travel company that values exceptional service and teamwork.
  • Benefits: Enjoy a competitive salary, 20 days holiday, pension scheme, and opportunities for training and travel.
  • Why this job: Be part of a vibrant team, make lasting connections, and help others explore the world.
  • Qualifications: Strong communication skills, customer focus, and a passion for travel are essential.
  • Other info: Full-time office role with potential for career progression and exciting familiarisation trips.

Are you a Travel Branch Manager looking for a New Challenge? Be a true ambassador of the company, demonstrating exceptional interpersonal skills, building rapport with all customers and colleagues and always possess a can-do attitude. This role is a full time office based customer facing role.

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Job Description:
  • To be a true ambassador of the company, demonstrating exceptional interpersonal skills, building rapport with all customers and colleagues and always possess a can-do attitude.
  • To create and sell package, tailormade and luxury holidays/ flights to all destinations including holidays in the UK.
  • To maximise revenue and profit by cross selling and adding on relevant ancillaries.
  • To operate the FE Bureau when required.
  • To be target focused.
  • Perform general administration tasks.
  • Work with the accounts team at Head Office to ensure payments are made.
  • Ability to work well as part of a team, to be open minded towards ideas and views of others as well as welcoming feedback.
  • Contribute to building team spirit and be proud of the service you provide.
  • This is not an exhaustive list of duties, and you will be expected to perform different tasks as and when required by the business.
Skills Required:
  • Good communication skills.
  • Strong customer focus.
  • Good organisational skills.
  • Excellent travel knowledge.
  • Strong computer and written skills.
  • Able to work as part of the team.
  • Able to work in a fast-paced environment.
  • High Level of personal presentation.
The Package:
  • Salary £28,000 - £32,000.
  • 20 days holiday per year plus bank holidays.
  • Company Uniform consisting of blouses for women and shirts for men.
  • Company Pension Scheme.
  • Opportunities for progression and ongoing training.
  • Opportunities for Familiarisation Trips and Events.

If you would like to apply for the above vacancy please click 'APPLY' or email your CV to (url removed).

Branch Manager employer: Travel Trade Recruitment Limited

As a leading travel company, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. Located in a dynamic environment, our Branch Manager role not only provides a competitive salary and generous holiday allowance but also opens doors to exciting familiarisation trips and ongoing training opportunities, ensuring you thrive both professionally and personally while making a meaningful impact in the travel industry.
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Contact Detail:

Travel Trade Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Manager

✨Tip Number 1

Make sure to showcase your interpersonal skills during any interactions you have with us. Whether it's through networking or informal chats, demonstrating your ability to build rapport will set you apart as a candidate.

✨Tip Number 2

Familiarise yourself with our company’s offerings and the travel industry in general. Being knowledgeable about package holidays, luxury flights, and current travel trends will help you stand out in conversations and interviews.

✨Tip Number 3

Show your enthusiasm for teamwork and collaboration. We value candidates who can contribute to team spirit, so be prepared to share examples of how you've successfully worked in a team environment in the past.

✨Tip Number 4

Be ready to discuss how you can maximise revenue and profit through cross-selling and upselling. Think of specific strategies or experiences that demonstrate your ability to drive sales in a customer-focused manner.

We think you need these skills to ace Branch Manager

Exceptional Interpersonal Skills
Customer Relationship Management
Sales Skills
Revenue Maximisation Techniques
Cross-Selling and Upselling
General Administration Skills
Team Collaboration
Open-Mindedness
Feedback Reception
Strong Communication Skills
Organisational Skills
Excellent Travel Knowledge
Computer Literacy
Written Communication Skills
Ability to Work in a Fast-Paced Environment
High Level of Personal Presentation

Some tips for your application 🫡

Highlight Interpersonal Skills: In your application, emphasise your exceptional interpersonal skills. Provide specific examples of how you've built rapport with customers and colleagues in previous roles.

Showcase Travel Knowledge: Demonstrate your strong travel knowledge by mentioning any relevant experiences or qualifications. Discuss destinations you are familiar with and any package holidays you've successfully sold.

Focus on Teamwork: Illustrate your ability to work as part of a team. Share instances where you contributed to team spirit or welcomed feedback from colleagues, showcasing your open-mindedness.

Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your organisational skills, customer focus, and any experience in a fast-paced environment to align with the job requirements.

How to prepare for a job interview at Travel Trade Recruitment Limited

✨Showcase Your Interpersonal Skills

As a Branch Manager, you'll need to demonstrate exceptional interpersonal skills. During the interview, share examples of how you've built rapport with customers and colleagues in previous roles. This will highlight your ability to connect with people, which is crucial for this position.

✨Demonstrate Your Travel Knowledge

Make sure to brush up on your travel knowledge before the interview. Be prepared to discuss popular destinations, package deals, and any recent trends in the travel industry. This will show that you're not only passionate about travel but also knowledgeable, which is essential for creating tailored holiday packages.

✨Emphasise Teamwork and Collaboration

The role requires working well as part of a team, so be ready to discuss your experiences in collaborative environments. Share specific instances where you contributed to team spirit or welcomed feedback from colleagues, as this will demonstrate your ability to work effectively within a team.

✨Prepare for Target-Focused Questions

Since the position is target-focused, think about how you've met or exceeded targets in the past. Prepare to discuss your strategies for maximising revenue and profit through cross-selling and upselling. This will show your potential employer that you're results-driven and capable of achieving business goals.

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