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- Tasks: Lead a vibrant team in a retail travel store, delivering top-notch customer service.
- Company: Join a multi-award-winning independent travel company with a strong high street presence.
- Benefits: Enjoy competitive salary, commissions, bonuses, and exciting incentives like free flights!
- Why this job: Combine your passion for travel with leadership in a dynamic retail environment.
- Qualifications: Previous management experience in retail or travel is essential.
- Other info: Flexible working hours with opportunities for career growth and development.
Location: Wallasey
Salary: Competitive based on experience + benefits and commissions!
About the Company:
My client is a leading high street retail travel company, and they need you to lead their team in the Wallasey branch. This multi award-winning, well-established independent travel company offers both a competitive salary package and career development.
Job Description:
- Work in a retail travel store, dealing with customers face to face and over the phone, offering excellent customer service.
- Manage the store’s staff on a daily basis during sales, customer service, destination or product queries.
- Ensure the sales performance of individuals and the branch.
- Handle the day-to-day running of the store including sales, operations and administration.
- Actively promote and remain a strong ambassador of the product brands and values.
- Keep product and brand knowledge up to date, having in-depth knowledge of the company’s destinations.
- Assist in providing training and development of all staff.
- Contribute to marketing ideas and business development possibilities to help continue the success and further growth of the branch.
- Work hours vary but are usually Monday – Sunday daytime hours with weekends on a rota basis.
- Lead with exceptional customer service and have a real passion for people and travel.
Experience Required:
We are seeking candidates that have previous experience as a Manager or Assistant Branch Manager, looking for a new challenge and a company they can develop with.
Benefits:
Basic salary is competitive and depending on experience, but there is much more on offer: commission and bonuses, incentive schemes (such as shopping vouchers and free flights), generous staff.
Branch Manager employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge. Make sure you can chat confidently about the destinations and services your potential employer offers. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at leading travel companies where you can really make an impact as a Branch Manager.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your commitment to providing exceptional customer service.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping others explore the world.
Tailor Your Application: Make sure to customise your CV and cover letter for the Branch Manager role. Highlight your previous management experience and how it relates to leading a team in a retail travel environment. We’re looking for specific examples of how you've driven sales and provided excellent customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for our team in Wallasey.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on the company and its destinations. Familiarise yourself with their product offerings and recent news. This will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved sales performance. Be ready to discuss your management style and how you motivate your team.
✨Customer Service is Key
Since the role revolves around providing excellent customer service, think of specific instances where you went above and beyond for a customer. Share these stories during the interview to highlight your passion for people and travel, which aligns perfectly with the company’s values.
✨Bring Ideas to the Table
The company is looking for someone who can contribute to marketing ideas and business development. Come prepared with a few suggestions on how you could help grow the branch. This shows initiative and that you're already thinking about how to make a positive impact.