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- Tasks: Help create unforgettable travel experiences and build lasting customer relationships.
- Company: Leading Specialist Travel Company with a focus on career growth.
- Benefits: Competitive salary, commission, 25 days holiday, and travel opportunities.
- Why this job: Join a passionate team and turn your love for travel into a rewarding career.
- Qualifications: Sales experience preferred; travel industry experience is a bonus but not essential.
- Other info: Hybrid work model with excellent training and advancement opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Whilst Travel Industry experience is preferred, if you have experience in a relationship driven sales role working to targets, and would love to transfer into a travel sales role, this could be your opportunity!
Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combine exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes with a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity.
JOB DESCRIPTION- Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach
- Take time to understand customers' needs, recommending suitable tour options
- Build trust and confidence with customers
- Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention
- Maintain accurate CRM records to support excellent service delivery
- Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable
- Contribute to improving conversion, customer experience and sales processes
- Take ownership of personal performance, learning and development
Starting salary is very competitive, up to £28k pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid role - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work on Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team.
Benefits include:- 25 days' holiday, plus your birthday off.
- The opportunity to travel on their trips
- Contributory Pension
- Industry leading training
- Regular prizes and awards for achievers and team players
This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from other sales environments, providing the selling is not transactional, but personal and considered. If you haven't worked in the industry before, we’d love to hear why a position in travel sales appeals and why you would be great for this opportunity as part of your application.
INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you!
Travel Sales Consultant in Birmingham employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the types of travel experiences they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous sales experience can translate into the travel industry. Highlight your relationship-building skills and how you can create memorable experiences for customers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Travel Sales Consultant in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that have shaped your desire to work in the travel industry. We want to see your enthusiasm and how it aligns with our mission to create life-defining travel experiences.
Highlight Relevant Experience: Even if you haven't worked in travel before, focus on your relationship-driven sales experience. We’re looking for candidates who can demonstrate their ability to build trust and convert enquiries into bookings. Make sure to include specific examples of how you've achieved targets in previous roles.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the skills and qualities mentioned in the job description. We appreciate when applicants take the time to connect their experiences with what we’re looking for in a Travel Sales Consultant.
Follow Application Instructions: Make sure to follow the application instructions carefully. Attach your CV as requested and ensure your contact details are up to date. We want to make it easy for you to join our team, so let’s start off on the right foot by getting your application spot on!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your Product
Before the interview, dive deep into the travel products and services offered by the company. Familiarise yourself with their popular tours and destinations. This will not only show your enthusiasm but also help you answer questions about how you would recommend suitable options to customers.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially those that were relationship-driven. Think of specific examples where you successfully converted enquiries into bookings. Highlight your ability to build trust and maintain long-term customer relationships, as this is crucial for the role.
✨Understand Customer Needs
Be ready to demonstrate how you would approach understanding a customer's needs during the interview. You might be asked situational questions, so practice articulating how you would ask the right questions and tailor your recommendations accordingly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
