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- Tasks: Assist clients with travel bookings and provide exceptional customer service.
- Company: Independent Kent-based Travel Management company with a close-knit team.
- Benefits: Competitive salary, Monday to Friday hours, and flexible working options.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Join a passionate team and help others explore the world through travel.
- Qualifications: 1-2 years in travel, GDS proficiency, and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Are you an experienced Business Travel Consultant or working in Leisure Travel and looking to step into the corporate world? Do you have experience using a GDS system? We have the role for you! We are working within an Independent Kent-based Travel Management company, who are looking for a Corporate Travel Consultant to join their close-knit team!
Key Responsibilities:
- Respond to customer enquiries via phone, email, and live chat in a professional and timely manner.
- Make domestic and international flight bookings using GDS.
- Book hotels, transfers, and other ancillary items.
- Accurately input reservations into booking systems and manage all related documentation.
- Handle changes, cancellations, and special requests efficiently.
- Maintain up-to-date knowledge of travel regulations and airline policies.
Requirements:
- 1-2 years of experience in a travel agency, tour operator, or related reservations.
- Proficiency in a GDS (e.g., Amadeus, Sabre, Travelport) or experience with booking platforms.
- Strong verbal and written communication skills.
- Customer-focused with excellent problem-solving abilities.
- Detail-oriented, organized, and able to multitask in a fast-paced environment.
- Certificate or diploma in Travel and Tourism (desirable).
- Personal passion for travel and knowledge of global destinations.
The package:
- Competitive salary based on experience.
- Monday - Friday working hours.
- Flexibility.
Business Travel Consultant in Ashford employer: Travel Trade Recruitment Limited
Contact Detail:
Travel Trade Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work in corporate travel. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got experience with GDS systems, make sure to highlight that in conversations. Practise explaining how you’ve used these systems to solve problems or improve processes in your previous roles.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and needs. We want to see your passion for travel shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Travel Consultant in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Travel Consultant role. Highlight your experience with GDS systems and any relevant travel industry roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about stepping into the corporate travel world. Share specific examples of your customer service skills and problem-solving abilities that make you a great fit for our team.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key, make sure your application reflects this. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our close-knit team!
How to prepare for a job interview at Travel Trade Recruitment Limited
✨Know Your GDS Inside Out
Make sure you brush up on your GDS skills before the interview. Be ready to discuss your experience with systems like Amadeus, Sabre, or Travelport. They’ll likely want to know how you’ve used these tools in past roles, so have some specific examples at the ready.
✨Show Off Your Customer Service Skills
As a Business Travel Consultant, customer service is key. Prepare to share stories that highlight your ability to handle enquiries and resolve issues efficiently. Think about times when you went above and beyond for a client – those anecdotes will really make you stand out!
✨Stay Updated on Travel Regulations
Familiarise yourself with current travel regulations and airline policies. Being knowledgeable about these topics shows that you’re proactive and serious about the role. You might even get asked about recent changes, so do a bit of research beforehand.
✨Demonstrate Your Passion for Travel
Let your enthusiasm for travel shine through! Share your personal travel experiences and knowledge of global destinations. This not only shows your passion but also helps build rapport with the interviewer, making you a more memorable candidate.