At a Glance
- Tasks: Create unforgettable cruise holidays and turn enquiries into bookings.
- Company: Join a customer-focused travel business with a remote work culture.
- Benefits: Earn up to £28,000 plus uncapped commission and enjoy flexible remote working.
- Other info: Great career growth opportunities in a dynamic, supportive environment.
- Why this job: Make a real impact in the exciting world of cruise travel.
- Qualifications: 2-3 years of cruise sales experience and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
An exciting opportunity for an experienced cruise sales professional to join a customer-focused travel business in a fully remote role.
You will be responsible for understanding customers' travel requirements, creating exceptional cruise holidays and converting enquiries into bookings.
We are particularly interested in candidates with 2-3 years or more of cruise sales experience, ideally with a strong background in selling tailor-made cruise packages that may include cruises, flights, hotels, transfers, excursions and other travel arrangements.
Although the role is remote and candidates can be based anywhere in the UK, there may be occasional requirements to attend our office for meetings, training or team events.
There is no regular office attendance requirement.
Key Responsibilities
- Manage cruise enquiries from initial contact through to booking and completion.
- Build strong relationships with customers and provide a highly personalised service.
- Understand customers' needs, preferences and budgets to recommend the most suitable cruise holidays.
- Sell a range of cruise products and tailor-made packages.
- Create and sell complete holiday packages incorporating cruises, flights, hotels, transfers and other travel components.
- Provide expert advice on cruise lines, ships, destinations, itineraries and accommodation options.
- Convert enquiries and sales opportunities into confirmed bookings.
- Maximise sales opportunities through effective questioning, upselling and cross-selling.
- Maintain accurate customer and booking information.
- Deliver excellent customer service throughout the sales journey.
- Work towards and achieve individual sales and revenue targets.
- Keep up to date with cruise products, destinations, promotions and industry developments.
- Work collaboratively with colleagues while operating effectively in a remote environment.
About You
We are looking for a confident and commercially driven travel sales professional who has a genuine passion for cruising.
Skills required
- 2-3 years' experience in cruise sales or a similar specialist cruise sales environment.
- Proven track record of achieving sales targets.
- Strong sales and conversion skills.
- Excellent customer service and communication skills.
- Ability to build rapport and establish trust with customers.
- Strong attention to detail and organisational skills.
- Ability to work independently and manage your own workload remotely.
- Confident using booking systems, CRM systems and standard computer applications.
- Flexibility to work within our operating hours and alternate Saturdays.
- Experience selling tailor-made or bespoke cruise holidays.
- Experience packaging cruises with flights, hotels, transfers and other travel arrangements.
- Knowledge of major cruise lines, cruise ships and destinations.
- Existing cruise industry knowledge and contacts.
- Experience working in a target-driven travel sales environment.
The Package
- Fully remote working - work from anywhere in the UK.
- Up to £28,000 basic salary, depending on experience.
- 10% uncapped commission with excellent earning potential.
- First-year OTE of approximately £40,000-£45,000, with higher earnings available for strong performers.
- Comprehensive remote onboarding and training.
- Occasional office-based training and meetings in office where required.
- The opportunity to develop your career within the specialist cruise travel sector.
- A customer-focused environment where your cruise expertise and sales ability can make a real difference.
- Working Pattern
- Our operating hours are 08:00-20:00, with consultants working their normal contracted hours within this window.
- You will also be required to work alternate Saturdays from 09:00-17:00
Interested
- If you are interested in the above vacancy please click 'APPLY' or email your cv to
Cruise Sales Consultant in London employer: Travel Trade Recruitment Careers
Join a vibrant and innovative Corporate Travel company that values your expertise in business development and relationship management. With a strong focus on employee growth, we offer a supportive work culture that encourages collaboration and creativity, alongside competitive benefits tailored to enhance your work-life balance. Located in a dynamic environment, this role provides unique opportunities to make a significant impact while working with a passionate team dedicated to driving success in the corporate travel sector.
Contact Details:
Travel Trade Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cruise Sales Consultant in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Trade Recruitment Careers who are looking for fresh talent for roles like Cruise Sales Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Trade Recruitment Careers and give you a leg up for your Cruise Sales Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Cruise Sales Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Cruise Sales Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Cruise Sales Consultant role at Travel Trade Recruitment Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Cruise Sales Consultant position at Travel Trade Recruitment Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Trade Recruitment Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Trade Recruitment Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Cruise Sales Consultant.
How to prepare for a job interview at Travel Trade Recruitment Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Trade Recruitment Careers.
