Regional Sales Manager - Scotland
Scotland | Hybrid | Full-time | Permanent
Competitive salary + excellent benefits
We're currently recruiting for a fantastic opportunity with a well-established travel business looking for a Regional Sales Manager to take responsibility for its Scottish retail operation. This is a senior leadership role where you'll have real influence over sales performance, team development and the overall customer experience across the region.
You'll be the driving force behind a network of travel stores, working closely with Store Managers to help them achieve their potential and deliver consistently strong results.
Your time will be split between leading from the front, coaching your management teams and keeping a close eye on commercial performance.
As a Regional Sales Manager, you'll be responsible for:
- Providing direction, support and motivation to Store Managers across Scotland
- Keeping sales, revenue, productivity and customer service firmly on track
- Helping managers identify opportunities to improve performance and grow their teams
- Spending regular time in branches, getting to know the teams and understanding what's happening on the ground
- Supporting managers through recruitment, people issues and performance challenges
- Sharing ideas and introducing new approaches to help drive sales and improve results
- Building a strong culture where people feel supported, recognised and accountable
- Looking for opportunities to attract new customers and grow the regional business
- Stepping in when more complex customer situations need senior-level support
- Making sure high standards are maintained across the branch network
- Working closely with other departments and senior stakeholders across the business
This role would suit someone who has already built their career within travel retail and is ready to take on responsibility at regional level. You'll need to be a confident people leader who can coach, challenge and inspire managers, while also understanding the commercial side of running a successful travel business.
We're particularly interested in people with:
- A solid background in retail travel
- Previous experience managing and developing teams or managers
- A strong understanding of sales targets, KPIs and commercial performance
- A genuine passion for coaching and getting the best from people
- Excellent communication and relationship-building skills
- The confidence to tackle difficult conversations and customer situations
- A proactive, solutions-focused approach
- The ability to work at pace and remain focused in a target-driven environment
- A strong customer-first mentality
- The flexibility to travel regularly throughout Scotland
What's in it for you as a Regional Sales Manager?
As well as a competitive salary, you'll benefit from:
- 34 days' annual leave
- Company pension
- Generous staff travel discounts
- Discounts for family and friends
- Worldwide familiarisation opportunities
- Long-service recognition
- Career development and progression opportunities
If you're currently working as a Senior Travel Manager, Area Manager, Cluster Manager, Regional Manager or experienced Store Manager and are looking for a step into a wider regional leadership role, this could be an excellent opportunity to take your career to the next level. Apply now or call/email Nichola on /
Regional Manager - Scotland in Glasgow employer: Travel Trade Recruitment Careers
Join a vibrant and innovative Corporate Travel company that values your expertise in business development and relationship management. With a strong focus on employee growth, we offer a supportive work culture that encourages collaboration and creativity, alongside competitive benefits tailored to enhance your work-life balance. Located in a dynamic environment, this role provides unique opportunities to make a significant impact while working with a passionate team dedicated to driving success in the corporate travel sector.
Contact Details:
Travel Trade Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager - Scotland in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Travel Trade Recruitment Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Travel Trade Recruitment Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Travel Trade Recruitment Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Travel Trade Recruitment Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Travel Trade Recruitment Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Travel Trade Recruitment Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
