At a Glance
- Tasks: Lead and inspire travel sales teams to achieve targets and enhance customer experiences.
- Company: Established travel business with a focus on team development and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to work closely with experienced professionals and develop talented teams.
- Why this job: Make a significant impact on sales growth and team performance in the travel industry.
- Qualifications: Proven sales leadership experience in travel, strong coaching skills, and a passion for travel.
The predicted salary is between 49500 - 60500 £ per year.
- Regional Sales Manager – Scotland - Travel
- Travel & Hospitality Talent Hub – Connecting Talent with Travel & Hospitality
Are you an experienced Regional Sales Manager with a strong background in travel and a passion for leading high-performing sales teams?
We are working with an established travel business seeking a commercially driven Regional Sales Manager to lead and develop a network of travel sales teams across Scotland, with a focus on Glasgow and the surrounding region.
This is an exciting opportunity for an ambitious manager to take ownership of regional sales performance, develop Travel Managers and sales teams, identify new commercial opportunities and ensure consistently high standards of customer service.
- The Regional Sales Manager Role
- Lead, motivate and inspire Travel Managers and sales teams to maximise sales performance, customer satisfaction and commercial results.
- Take ownership of regional performance, ensuring teams achieve agreed targets across sales, revenue, profitability and customer experience.
- Monitor regional KPIs, identify trends and implement actions to improve performance.
- Coach and develop Travel Managers, helping them build confident, knowledgeable and high-performing teams.
- Support managers with performance management, recruitment, employee relations and wider people challenges.
- Encourage teams to maximise every sales opportunity and develop repeat and referral business.
- Identify opportunities to grow regional sales through new markets, customer segments, products and commercial initiatives.
- Ensure teams maintain strong knowledge of holiday products, destinations, suppliers and the wider travel market.
- Take ownership of escalated customer situations, ensuring issues are resolved professionally and with customer satisfaction at the forefront.
- Conduct regular store and branch visits across the region, providing leadership, coaching, commercial support and performance feedback.
- Share best practice across locations and encourage continuous improvement in sales approach and customer journey.
- Ensure consistent standards across customer service, sales processes, compliance and operational performance.
- Build strong relationships with internal stakeholders and external travel partners to support regional objectives.
- Keep up to date with travel trends, destinations, products and market opportunities to help teams maximise commercial potential.
What We're Looking For
We're looking for a Sales Manager who can combine strong commercial focus with genuine people leadership.
You will ideally have
- Proven experience in a senior sales or leadership role within the travel industry.
- A strong track record of delivering sales growth and achieving commercial targets.
- Experience leading, coaching and developing Travel Managers, Store Managers or sales teams.
- A genuine passion for travel and strong knowledge of the holiday and leisure travel market.
- A commercial mindset with the ability to identify opportunities and turn them into measurable sales results.
- Excellent communication and relationship-building skills, with the confidence to influence at all levels.
- A strong customer focus and commitment to delivering memorable holiday experiences.
- Proven coaching ability and a passion for developing people and maximising team performance.
- Confidence handling customer escalations and challenging situations.
- Strong organisational skills, resilience and the ability to manage a varied regional workload.
- Experience working in a fast-paced, target-driven travel environment.
- Experience managing multiple locations, teams or territories would be advantageous.
The Opportunity
This is an excellent opportunity for an experienced a Manager to take responsibility for a key Scottish territory and make a significant impact on sales growth, customer experience and team development.
You will work closely with experienced travel professionals, develop talented Travel Managers and play a key role in improving the performance of a successful regional travel operation.
If you're an ambitious travel sales leader ready to take the next step in your career, we'd love to hear from you.
Travel & Hospitality Talent Hub-Connecting Talent with Travel & Hospitality
Travel Sales Manager employer: Travel Talent Hub
As a leading travel business in Scotland, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel. With a focus on professional development, we offer extensive training and growth opportunities for our Travel Managers and sales teams, ensuring they are equipped to deliver exceptional customer experiences. Join us in Glasgow, where your passion for travel and leadership will be valued, and where you can make a meaningful impact on both sales performance and team success.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Sales Manager
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Talent Hub who are looking for fresh talent for roles like Travel Sales Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Talent Hub and give you a leg up for your Travel Sales Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Sales Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Sales Manager
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Sales Manager role at Travel Talent Hub.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Sales Manager position at Travel Talent Hub.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Talent Hub.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Talent Hub's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Sales Manager.
How to prepare for a job interview at Travel Talent Hub
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Talent Hub.
