Regional Sales Manager – Scotland - Travel
Salary: Competitive / DOE
Travel & Hospitality Talent Hub – Connecting Talent with Travel & Hospitality
Are you an experienced Regional Sales Manager with a strong background in travel and a passion for leading high-performing sales teams?
We are working with an established travel business seeking a commercially driven Regional Sales Manager to lead and develop a network of travel sales teams across Scotland, with a focus on Glasgow and the surrounding region.
This is an exciting opportunity for an ambitious manager to take ownership of regional sales performance, develop Travel Managers and sales teams, identify new commercial opportunities and ensure consistently high standards of customer service.
The Regional Sales Manager Role
* Lead, motivate and inspire Travel Managers and sales teams to maximise sales performance, customer satisfaction and commercial results.
* Take ownership of regional performance, ensuring teams achieve agreed targets across sales, revenue, profitability and customer experience.
* Monitor regional KPIs, identify trends and implement actions to improve performance.
* Coach and develop Travel Managers, helping them build confident, knowledgeable and high-performing teams.
* Support managers with performance management, recruitment, employee relations and wider people challenges.
* Encourage teams to maximise every sales opportunity and develop repeat and referral business.
* Identify opportunities to grow regional sales through new markets, customer segments, products and commercial initiatives.
* Ensure teams maintain strong knowledge of holiday products, destinations, suppliers and the wider travel market.
* Take ownership of escalated customer situations, ensuring issues are resolved professionally and with customer satisfaction at the forefront.
* Conduct regular store and branch visits across the region, providing leadership, coaching, commercial support and performance feedback.
* Share best practice across locations and encourage continuous improvement in sales approach and customer journey.
* Ensure consistent standards across customer service, sales processes, compliance and operational performance.
* Build strong relationships with internal stakeholders and external travel partners to support regional objectives.
* Keep up to date with travel trends, des...
Travel Sales Manager in Glasgow employer: Travel Talent Hub
As a leading travel business in Scotland, we pride ourselves on fostering a dynamic and supportive work culture that empowers our employees to excel. With a focus on professional development, we offer extensive training and growth opportunities for our Travel Managers and sales teams, ensuring they are equipped to deliver exceptional customer experiences. Join us in Glasgow, where your passion for travel and leadership will be valued, and where you can make a meaningful impact on both sales performance and team success.
