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- Tasks: Engage with guests, manage activities, and create memorable experiences at our resort.
- Company: Join Travel + Leisure Co., a leader in vacation ownership and travel.
- Benefits: Enjoy professional development, discounted hotel stays, and great career growth.
- Why this job: Meet new people and make a real impact on their holiday experiences.
- Qualifications: Customer service passion, strong communication skills, and previous hospitality experience.
- Other info: Flexible hours, including weekends and holidays, in a fun, inclusive environment.
Guest Experience Host page is loaded## Guest Experience Hostlocations: Torquaytime type: Full timeposted on: Posted Todayjob requisition id: R-119781**We Put the World on Vacation**Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.**About the company:**This is a fantastic opportunity to join a leading hospitality company! We currently looking for a **Guest Experience Host & Sales Lead Generator (Face-to-Face or Phone-based)**to join ourteam **t**oday!* Immediate start + Full time position* Long-term career opportunity and progression* Discounted hotel stays worldwide* Subsidized private health cover* Friendly and supportive work environment**About the Role:*** Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications* Generate sales appointments for our sales centers located at our amazing resorts.* Work closely with the reception team in order to provide a high level of service and a seamless transition for owners and guests through the check in process* Clearly articulate the benefit of travelling within the company* Meet targets and KPI\’s as set by the business* Assist all owners and guests with pre-calling, greeting and welcoming of guests, provision of tourist information and bookings for restaurants, tours, etc**We have both In-Person and Phone-based positions available!****What You’ll Bring**To be successful in this role, you will be:* Previous experience in a similar role is desirable, but not essential* Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays* Excellent communicator with strong interpersonal skills* Immaculate presentation and professional grooming standards* Ability to work a flexible schedule, including nights, weekends, public and school holidays* Full working rights in AustraliaIf you are interested in this new opportunity, please click **“Apply Now”**!A strong candidate has been identified for this position.**Where Memories Start with You**Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We\’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. #J-18808-Ljbffr
Guest Experience Host employer: Travel + Leisure Co.
Contact Detail:
Travel + Leisure Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host
✨Tip Number 1
Get to know the company culture! Before your interview, check out Travel + Leisure Co.'s social media and website. Understanding their vibe will help you connect better during your chat.
✨Tip Number 2
Practice your people skills! As a Guest Experience Host, you'll be meeting loads of guests. Role-play with a friend to nail down how to greet and engage with them effectively.
✨Tip Number 3
Prepare some questions! Show your interest by asking about the team dynamics or what a typical day looks like. It’ll make you stand out as someone who’s genuinely keen on the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Torquay team!
We think you need these skills to ace Guest Experience Host
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to create memorable experiences for guests in the past.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the Guest Experience Host role. We want to see how you fit into our team and what unique qualities you bring!
Be Professional Yet Approachable: While we love a friendly tone, remember to maintain professionalism in your written application. Use clear language and check for any typos or errors – first impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing Torquay team!
How to prepare for a job interview at Travel + Leisure Co.
✨Know the Company
Before your interview, take some time to research Travel + Leisure Co. Understand their mission and values, especially how they aim to put the world on vacation. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Host, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. Highlight your enthusiasm for meeting new people and how you can create exceptional experiences.
✨Dress to Impress
First impressions matter! Make sure you present yourself immaculately, as this role requires professional grooming standards. Dress smartly and ensure your appearance reflects the high level of service you’ll be providing to guests.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Think of scenarios where you had to manage a challenging guest situation or work as part of a team. Practising these responses will help you feel more confident during the interview.