At a Glance
- Tasks: Provide 24/7 support, troubleshoot issues, and manage requests for internal staff.
- Company: Join Travel + Leisure Co., a leader in the travel industry.
- Benefits: Flexible hours, remote work options, and opportunities for growth.
- Other info: Dynamic work environment with a focus on customer satisfaction.
- Why this job: Be part of a global team and enhance your tech skills while helping others.
- Qualifications: Basic IT knowledge and strong communication skills are a must.
The predicted salary is between 35000 - 40000 £ per year.
Travel + Leisure Co. is seeking a Service Desk Analyst to provide 24/7/365 L1 support for internal staff as part of the Global Service Desk Team.
You’ll handle phone, email, self-service and chat incidents, manage requests, install software, and perform basic troubleshooting.
The role requires collaborating with L2/L3, documenting IT procedures, delivering remote training, and taking ownership of incidents to ensure a high level of customer satisfaction.
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Global 24/7 Service Desk Engineer: L1 Support employer: Travel + Leisure Co.
At Travel + Leisure Co., we pride ourselves on being a people-first employer, fostering a culture of collaboration and support. As a Manager in Financial Operations, you'll not only lead a dedicated team but also have access to extensive career development opportunities within our global organisation. Join us in creating exceptional vacation experiences while enjoying a dynamic work environment that values innovation and personal growth.
