Cruise Consultant
Location: Glasgow
Salary: Basic salary plus uncapped commission
Job Type: Full-time- or part time
About the Role
We are working with a leading travel company seeking an enthusiastic and motivated Cruise Consultant to join their team.
Are you passionate about travel, cruises and delivering exceptional customer experiences? Do you enjoy helping customers plan unforgettable holidays? This is an exciting opportunity to join a growing travel business, where you will use your knowledge and passion for cruising to help customers find their perfect holiday.
As a Cruise Consultant, you will be responsible for advising customers on cruise destinations, itineraries and onboard experiences, while delivering outstanding service and building lasting client relationships.
Key Responsibilities
Assist customers in selecting and booking cruise holidays tailored to their needs, preferences and budgets.
Provide expert advice on cruise destinations, itineraries, cruise lines, cabin options and onboard experiences.
Build and maintain strong relationships with customers to encourage repeat business and customer loyalty.
Handle customer enquiries via telephone, email and online platforms, providing a professional and friendly service.
Manage bookings from initial enquiry through to confirmation, ensuring accuracy and attention to detail.
Proactively identify sales opportunities and work towards achieving individual and team sales targets.
Keep up to date with cruise line offerings, seasonal promotions, special offers and industry trends.
Resolve customer queries efficiently and provide support before, during and after the booking process.
Work collaboratively with colleagues and travel partners to ensure a seamless customer experience.
About You
The ideal candidate will be passionate about cruising and travel, with a strong customer-focused approach and the ability to deliver a high standard of service.
You will ideally have:
Previous experience in a travel sales, cruise consultant or customer service role.
A genuine passion for travel, particularly cruise holidays.
Excellent communication and interpersonal skills.
A confident and enthusiastic approach to sales, with the ability to meet and exceed targets.
Strong organisational skills and excellent attention to detail.
The ability to build rapport with customers and understand their individual holiday requirements.
Good IT skills and confidence using booking systems and online platforms.
A proactive, positive attitude and the ability to work effectively as part of a team.
What’s on Offer?
- The opportunity to join an established and growing travel company.
- A supportive and collaborative working environment.
- Opportunities for career progression and professional development.
- The chance to turn your passion for cruising into a rewarding career.
- Uncapped commission on top of basic salary
- Excellent holiday allowance
How to Apply
If you are passionate about cruises, enjoy helping customers create unforgettable holiday experiences and have the drive to succeed in a sales-focused environment, we would love to hear from you.
Apply today to take the next step in your career as a Cruise Consultant.
Career as a Cruise Consultant.
Cruise Consultant in Glasgow employer: Travel & Hospitality Talent Hub Careers
Join a leading Travel, Leisure & Hospitality organisation as a Technical Services Director, where you will have the opportunity to shape long-term engineering strategies and lead a high-performance team in a collaborative environment. With a competitive executive-level salary and a strong focus on career development, this role offers significant leadership responsibility and the chance to drive major transformation programmes while ensuring operational excellence and sustainability. Experience a forward-thinking culture that values innovation and accountability, making it an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Travel & Hospitality Talent Hub Careers Recruitment Team
