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- Tasks: Manage core products, client webinars, and social media engagement.
- Company: Join Travel Gossip, the UK's leading travel trade media brand, known for innovation and support.
- Benefits: Enjoy 100% remote work, a company pension, and private healthcare.
- Why this job: Be part of a mission-driven team that elevates the travel industry and fosters community.
- Qualifications: Excellent customer service skills, social media savvy, and a proactive attitude are essential.
- Other info: This is a maternity cover role with potential for a permanent position.
The predicted salary is between 28800 - 43200 £ per year.
12-month Fixed Term Contract Maternity Cover
Travel Gossip is the UK’s fastest-growing, multi-award-winning travel trade media brand, offering a unique range of modern marketing solutions for hotels, tourism boards, tour operators, airlines, cruise lines, homeworking agencies and more. Travel Gossip is an adventurous, innovative, supportive company on a mission to connect the travel industry and deliver highly effective campaigns for our clients.
We are looking for a digital and social media savvy individual for 12-month Fixed Term Contract maternity cover for our Trade Relationships Manager role, with the strong possibility of leading to a newly created permanent role for the successful candidate once the maternity cover period has ended.
In this exciting and stimulating role, you will be responsible for day-to-day management of some of Travel Gossip’s core products plus assisting the marketing department. Travel Gossip is a work-from-home based company and we’re seeking an individual with exceptional customer service and enthusiasm who will relish working in a fast-paced, competitive sector.
About the role:
- Core product management: Management of our Big Agent Rewards platform, including liaising with the web development team, building web pages, promotion through social media and emails, member enquiries and supplier partner relations including creating reports.
- End-to-end responsibility, including production, promotion and presenting, of all our client ‘Take 5’ video webinar broadcasts and occasionally in-person ones.
- Diligent management of our Facebook Group, including moderation and managing our paid-for client partner memberships and liaising with sales and marketing teams to identify opportunities.
- Ensuring our Homeworking Guide is updated with ad-hoc client requests and building web pages for any new ones.
Marketing:
- Assist with the preparation of client campaign reports by ensuring activity is documented and that KPIs have been achieved.
- Schedule and activate website & email banners and support the execution of email marketing campaigns, including news and partner solus emails.
- Client liaison to ensure assets are delivered for timely campaign set up.
- Basic creative tasks for campaigns e.g. resizing images and adding logos.
- Ensure client online advertorials are correctly promoted.
- Assistance with setting up landing pages on our website for individual projects.
About you:
- A commitment to providing excellent service to our clients and understanding our audience’s needs.
- Confident in being on camera for our Take 5 video webinar broadcasts.
- Meticulous organisational skills and the highest level of attention to detail, proficient in managing time, resources, and multiple projects simultaneously.
- Familiarity with social media platforms, in particular Facebook groups. Basic knowledge of Meta Ads Manager would be beneficial, but not essential.
- Understanding of digital marketing tools including Mailchimp, Canva, video editing, OBS (broadcast editing) is a bonus, but not essential.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Proactive attitude: A self-starter, demonstrating initiative and anticipating needs, with a passion for learning and continuous improvement.
- A creative-thinker and Problem-solver: The ability to identify issues and find effective solutions.
- Adept communicator: The ability to convey information clearly and effectively, both in writing and verbally to the wider team and clients.
- Experience in dealing with, or working in, businesses within the travel, tourism and hospitality sectors, is beneficial, but not essential.
Benefits:
- 100% work from home
- Company pension
- Private healthcare
START DATE: May-June 2025
Salary: £36,000 per annum
Closing date: April 23rd
Please note: You must be based in the UK.
Candidates are asked to apply via LinkedIn or send a CV to: anwar@travelgossip.co.uk
Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.
Trade Relationships Manager employer: Travel Gossip
Contact Detail:
Travel Gossip Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Relationships Manager
✨Tip Number 1
Familiarise yourself with Travel Gossip's core products and services. Understanding their Big Agent Rewards platform and how it operates will give you a significant edge during interviews, as you'll be able to discuss how you can contribute to its success.
✨Tip Number 2
Engage with Travel Gossip on social media, particularly their Facebook group. This will not only help you understand their community better but also demonstrate your enthusiasm for the role and your proactive approach to connecting with potential colleagues.
✨Tip Number 3
Brush up on your digital marketing skills, especially in tools like Mailchimp and Canva. Even if you're not an expert, showing that you're willing to learn and adapt will impress the hiring team and align with their innovative culture.
✨Tip Number 4
Prepare to showcase your communication skills, particularly your ability to present ideas clearly. Since the role involves client interactions and video webinars, being able to articulate your thoughts effectively will be crucial in making a strong impression.
We think you need these skills to ace Trade Relationships Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital marketing, social media management, and customer service. Emphasise any previous roles that involved managing projects or client relationships, especially in the travel industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Travel Gossip's mission and how your skills align with their needs, particularly in managing core products and client campaigns.
Showcase Relevant Skills: In your application, clearly outline your proficiency with tools like Mailchimp, Canva, and any video editing software. If you have experience with Facebook groups or Meta Ads Manager, be sure to highlight this as it’s relevant to the role.
Demonstrate Your Proactive Attitude: Use examples from your past experiences to illustrate your proactive approach and problem-solving skills. This could include instances where you took the initiative to improve processes or enhance client satisfaction.
How to prepare for a job interview at Travel Gossip
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share any personal experiences or insights that demonstrate your commitment to supporting travel agents and suppliers.
✨Demonstrate Digital Savviness
Since the role requires familiarity with social media and digital marketing tools, be prepared to discuss your experience with platforms like Facebook and tools such as Mailchimp or Canva. Highlight any relevant projects you've worked on.
✨Prepare for Client Interaction Scenarios
Given the client-facing nature of the role, think of examples where you've successfully managed client relationships or resolved issues. This will showcase your customer service skills and ability to communicate effectively.
✨Be Ready to Discuss Organisational Skills
The job requires meticulous organisational skills, so come prepared with examples of how you've managed multiple projects or tasks simultaneously. This will demonstrate your ability to thrive in a fast-paced environment.
