At a Glance
- Tasks: Lead innovative software projects to enhance customer travel experiences across web and mobile.
- Company: Join Travel Counsellors, a top-rated workplace in the travel industry.
- Benefits: Enjoy competitive salary, flexible working, and generous holiday allowance.
- Other info: Inclusive culture that values diverse backgrounds and experiences.
- Why this job: Make a real impact on customer journeys while using cutting-edge technology.
- Qualifications: 5+ years in software development with strong C# and .NET skills.
The predicted salary is between 56700 - 69300 £ per year.
About Us
At Travel Counsellors, our customers, communities and colleagues are at the heart of what we do.
For more than 30 years, we’ve supported independent travel professionals to build successful businesses and create personal connections with their customers.
Today, more than 2,200 Travel Counsellors around the world are supported by a team of over 400 colleagues in our Support Offices.
We’re continuing to grow and invest in technology that helps our people deliver exceptional service.
Travel Counsellors was named Best Place to Work in Travel in 2022 and featured in the Sunday Times Best Places to Work in 2023, 2024 and 2025.
We’re looking for a Senior Software Engineer to help shape our customer experience.
About The Role
My TC and our wider customer experience are central to how we’re helping customers plan, experience and manage their travel.
As a Senior Software Engineer in Customer Experience (CX), you’ll help build customer journeys across web, mobile and digital services.
This is a hands-on C# and .
NET role.
You’ll lead significant pieces of work, contribute to design decisions across CX teams and help modernise our technology.
You’ll work closely with product, design, architecture and engineering colleagues to deliver practical, dependable solutions.
You’ll also help colleagues make thoughtful use of AI tools and agents.
You’ll identify suitable tasks, provide useful context and constraints, and test and review generated work before release.
- What You’ll Do
- Lead substantial My TC and CX changes across customer web, mobile and digital journeys, from technical planning through release and support.
- Set a high standard for C# and . NET engineering, API design, testing, maintainability, security, performance and production readiness.
- Work with product, design, architecture and engineering colleagues to shape solutions that support customer needs and the wider roadmap.
- Provide technical guidance within your team and contribute to shared design decisions across CX teams.
- Surface dependencies and help unblock delivery while supporting clear ownership within each team.
- Use AI coding tools and agents where appropriate. Review and test generated changes, and remain accountable for their quality, security and outcomes.
- Share effective approaches to AI-enabled engineering with colleagues.
- Use customer feedback, product analytics, operational data and service health to inform priorities and assess the impact of changes.
- Support production services through monitoring, incident learning, risk management and continuous improvement.
- What You’ll Bring
You’ll typically have five or more years’ experience delivering and supporting production software, with strong hands‑on C# and .
NET skills or equivalent progression.
You’ll have demonstrated technical leadership by shaping design choices, supporting colleagues and guiding substantial pieces of work.
Experience with customer‑facing web or mobile products and APIs is strongly valued.
AWS, SQL Server and Mongo DB experience would be useful.
You’ll be confident using AI‑assisted and agentic engineering tools, and apply sound judgement around code quality, security, privacy and when human review is essential.
A degree or formal qualification is welcome, but equivalent practical experience is equally valued.
Travel industry experience isn’t required; curiosity about how Travel Counsellors serve their customers is valued.
- Our Benefits
- Competitive salary and annual bonus
- Flexible hybrid working
- Career development opportunities
- 25 days’ holiday, increasing to 28 after five years
- Enhanced maternity and paternity pay
- One paid charity day
- Company events and incentives
- Death in service benefit of three times your salary
- Pension scheme
- Private Medical Insurance or Healthcare Cash Plan
- Free breakfast and beverages
- Inclusive Recruitment at Travel Counsellors
We’re committed to building an inclusive workplace and welcome applicants with different backgrounds, experiences and perspectives.
We do not discriminate on the basis of race, gender, disability or any other protected characteristic.
If you need an adjustment during the recruitment process, please let us know.
We’ll work with you to make the process accessible.
If this role interests you but you don’t meet every requirement, we’d still encourage you to apply.
For more information about this role or other opportunities at Travel Counsellors, contact our Talent Acquisition team at
Senior Software Engineer in Manchester employer: Travel Counsellors
At Travel Counsellors, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of our employees. With competitive salaries, flexible hybrid working options, and ample career development opportunities, we empower our team to thrive while enjoying unique benefits like enhanced maternity/paternity pay and company events. Join us in our vibrant Head Office, where your contributions will be valued, and you can grow alongside a dedicated team committed to creating memorable travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Engineer in Manchester
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Travel Counsellors or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Travel Counsellors.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Travel Counsellors.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Travel Counsellors that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Software Engineer in Manchester
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Travel Counsellors.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Travel Counsellors and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Travel Counsellors
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Travel Counsellors uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
