Accounts Payable Analyst in Manchester

Do you want to play an essential role in supporting finance operations for a growing, award-winning company? We are looking for an experienced and highly organised Accounts Payable Analyst to join our Finance team.

The ideal candidate will have a strong background in managing high-volume accounts payable queries, with hands-on experience triaging multiple shared inboxes.

You\’ll also play a crucial role in ensuring a smooth customer experience in a fast-paced, customer-focused environment.

About the Role

Key Responsibilities

• Query Management: Handle a high volume of inbound accounts payable queries from global travel counsellors, travel suppliers, and internal stakeholders, and resolve issues related to invoices, payments, credit notes, and reconciliations in a timely and professional manner.
• Inbox & Ticket Triage (Freshdesk): Monitor and triage multiple Freshdesk inboxes and ticket queues used for accounts payable support – categorise, prioritise, and assign tickets according to urgency, complexity, and SLA targets.
• Accounts Payable Operations Support: Assist in processing urgent payments, ensuring time-sensitive supplier settlements are prioritised and accurately executed, support weekly payment cycles, ensuring timely settlement with key travel suppliers, and review, verify and update supplier bank details.

Benefits

Competitive salary + annual bonus

Flexible hybrid working

Career development opportunities

25 days holiday (increasing to 28 after 5 years)

Enhanced Maternity/Paternity pay

1 day paid charity day

Company events and incentives

3x salary death in service benefit

Pension scheme

Private Medical Insurance or Healthcare Cash Plan

Free breakfast and beverages

Requirements

• Strong communication skills (both written and verbal) with the ability to respond clearly and effectively to diverse stakeholders
• Proficiency in Microsoft Excel and Outlook
• Ability to manage multiple priorities and remain organised under pressure
• A problem-solving mindset with a strong focus on accuracy, efficiency, and service delivery

Play a key role in keeping our finance operations running smoothly; apply for this Accounts Payable Analyst role today!