At a Glance
- Tasks: Provide 24/7 support to global travel counsellors and manage complex bookings.
- Company: Join a leading travel company dedicated to exceptional customer service.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Enjoy a unique work schedule with plenty of time off.
- Why this job: Be part of a dynamic team making travel dreams come true worldwide.
- Qualifications: Strong communication skills and ability to handle fast-paced situations.
The predicted salary is between 31500 - 38500 £ per year.
Travel Counsellors is seeking a Duty Office Executive to provide 24/7 operational support to Global Travel Counsellors.
You will monitor worldwide events, advise on FCO updates and coordinate bookings with 12-hour shifts on a four day-on/four day-off pattern.
You will handle complex itinerary changes, communicate updates to counsellors and assist with in-resort issues, while liaising with suppliers to obtain best rates through the Phenix system.
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24/7 Global Duty Office Coordinator in Manchester employer: Travel Counsellors Australia
Travel Counsellors Australia is an exceptional employer that values creativity and innovation within its dynamic Marketing team. Located in Manchester, the company offers a flexible hybrid working environment, a comprehensive benefits package including 25 days of holiday and private medical insurance, and ample opportunities for career development, making it an ideal place for talented Graphic Designers to thrive and grow.
Contact Details:
Travel Counsellors Australia Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 24/7 Global Duty Office Coordinator in Manchester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Travel Counsellors Australia who are looking for fresh talent for roles like 24/7 Global Duty Office Coordinator.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Travel Counsellors Australia and give you a leg up for your 24/7 Global Duty Office Coordinator application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any 24/7 Global Duty Office Coordinator openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace 24/7 Global Duty Office Coordinator in Manchester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the 24/7 Global Duty Office Coordinator role at Travel Counsellors Australia.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the 24/7 Global Duty Office Coordinator position at Travel Counsellors Australia.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Travel Counsellors Australia.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Travel Counsellors Australia's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time 24/7 Global Duty Office Coordinator.
How to prepare for a job interview at Travel Counsellors Australia
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Travel Counsellors Australia.
