At a Glance
- Tasks: Support property management by ensuring cleanliness and presentation for guest arrivals.
- Company: Travel Chapter, passionate about creating memorable holidays in beautiful UK locations.
- Benefits: Flexible seasonal hours, active role, and supportive team environment.
- Other info: Ideal for those who thrive in fast-paced environments and enjoy problem-solving.
- Why this job: Make a real impact on guest experiences while enjoying varied tasks each day.
- Qualifications: Strong customer service mindset, attention to detail, and good communication skills.
The predicted salary is between 12 - 15 £ per hour.
Location: Wadebridge
Contract: Fixed-term, 13-week contract to cover peak season
Hours: 10 hours per week, working Fridays and Saturdays
About the role
At Travel Chapter, we’re passionate about creating memorable holidays in some of the UK’s most beautiful locations. Behind every great guest stay is a well-presented property, and that’s where our Property Changeover Support team comes in. We’re looking for a reliable, hands-on and detail-focused individual to support our Property Management team during our busiest season. This role is ideal for someone who enjoys being out and about, takes pride in high standards, and can confidently work independently while building positive relationships with homeowners, housekeepers and suppliers.
What you’ll be doing
As a Property Changeover Support team member, you’ll help ensure our managed properties are fully prepared for guest arrivals each weekend. You’ll play a key role in delivering a smooth and high-quality guest experience by supporting housekeeping, linen coordination and property presentation across your allocated area.
Your Responsibilities Will Include:
- Visiting properties to check cleanliness and presentation standards ahead of guest arrivals
- Supporting housekeeping operations and providing feedback where needed
- Coordinating linen supplies with housekeepers and suppliers
- Ensuring welcome packs and essential items are stocked and available
- Identifying and resolving minor property issues where possible
- Carrying out simple maintenance tasks such as changing light bulbs or rehanging curtains
- Reporting any larger maintenance or housekeeping concerns to the wider team
- Building positive working relationships with homeowners, housekeepers, tradespeople and colleagues
- Supporting the delivery of an excellent guest and homeowner experience
Essential What we’re looking for:
- A strong customer service mindset
- Excellent attention to detail
- Good organisation and time management skills
- A proactive and practical approach to problem solving
- The ability to work independently and manage your own workload
- Strong communication skills
- Flexibility and adaptability during busy periods
- Confidence using basic IT systems and mobile technology
Desirable:
- Experience within holiday letting, hospitality, housekeeping or property management
- Experience working with external suppliers or contractors
Why join us?
- A flexible seasonal opportunity during peak trading
- A varied and active role where no two days are the same
- The chance to work within a supportive and collaborative team
- The opportunity to make a real impact on guest experiences
If you enjoy delivering high standards, solving problems and working in a fast-paced environment, we’d love to hear from you.
Property Changeover Support in Wadebridge employer: Travel Chapter
At Travel Chapter, we pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in creating memorable holiday experiences. As a Property Changeover Support, you'll enjoy flexible hours during the peak season, the opportunity to work independently while building positive relationships, and the chance to make a real impact on guest satisfaction in the beautiful location of Wadebridge. Join us for a rewarding seasonal role that values high standards and proactive problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Property Changeover Support in Wadebridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travel Chapter. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and property management. Prepare some examples from your past experiences that highlight your attention to detail and problem-solving skills. We want to see how you can shine in this role!
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm for the role come through. Being hands-on and detail-focused is key, but also remember to showcase your ability to build positive relationships with homeowners and colleagues. We love a friendly face!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at Travel Chapter. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Property Changeover Support in Wadebridge
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us know why you’re excited about working in the hospitality industry. Share any experiences that highlight your love for creating memorable guest experiences, as this will resonate with our values at Travel Chapter.
Highlight Your Attention to Detail:Since this role is all about ensuring properties are presented perfectly, make sure to emphasise your attention to detail in your application. Give examples of how you've maintained high standards in previous roles or projects.
Demonstrate Your Problem-Solving Skills:We’re looking for someone who can tackle issues head-on. In your application, mention specific instances where you’ve successfully resolved problems, especially in a fast-paced environment. This will show us you’re proactive and practical!
Keep It Professional Yet Personal:While we want to see your professional side, don’t be afraid to let your personality shine through. A friendly tone can go a long way in making your application stand out. And remember, apply through our website for the best chance!
How to prepare for a job interview at Travel Chapter
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Property Changeover Support role. Familiarise yourself with the responsibilities listed in the job description, such as supporting housekeeping and coordinating linen supplies. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role requires a strong customer service mindset, think of examples from your past experiences where you've excelled in this area. Be ready to discuss how you’ve built positive relationships with clients or colleagues, as this will show that you can contribute to an excellent guest experience.
✨Demonstrate Attention to Detail
Attention to detail is crucial in ensuring properties are well-presented for guests. Prepare to share specific instances where your keen eye for detail made a difference, whether it was in previous jobs or personal projects. This will highlight your suitability for maintaining high standards.
✨Be Ready to Problem Solve
The ability to identify and resolve minor property issues is key in this role. Think of examples where you’ve successfully tackled problems independently. Discussing your proactive approach will show that you’re not just a doer but also a thinker who can handle challenges effectively.
