At a Glance
- Tasks: Provide top-notch support to guests and homeowners through calls and emails.
- Company: Leading holiday home company with a focus on customer satisfaction.
- Benefits: Paid holidays, annual holiday contribution, and a volunteer day.
- Why this job: Join a dynamic team and make a difference in guest experiences.
- Qualifications: Strong communication skills and ability to multi-task in a fast-paced environment.
- Other info: Collaborative team culture with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading holiday home company seeks a Customer Service Advisor in Wadebridge, England. This full-time position involves managing calls and emails from guests and homeowners, ensuring efficient and friendly responses to queries.
Key requirements include:
- Strong communication skills
- Ability to multi-task
- Proficiency in using multiple systems
Ideal candidates will thrive in a dynamic environment, with support from a collaborative team.
Offers include paid holidays, an annual holiday contribution, and a volunteer day.
Guest Support Advisor — Calm, Fast-Paced Service (Rock) in Wadebridge employer: Travel Chapter
Contact Detail:
Travel Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Support Advisor — Calm, Fast-Paced Service (Rock) in Wadebridge
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing calls and emails, try role-playing with a friend or family member. It’ll help you feel more confident and ready to tackle any guest queries that come your way.
✨Tip Number 3
Show off your multi-tasking abilities! During interviews, share examples of how you've juggled multiple tasks in fast-paced environments. This will demonstrate that you can handle the dynamic nature of the job like a pro.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Support Advisor — Calm, Fast-Paced Service (Rock) in Wadebridge
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make a difference, especially for a role in customer service.
Tailor Your Application: Make sure to customise your application for the Guest Support Advisor role. Highlight your communication skills and any experience you have in fast-paced environments. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Remember, we’re looking for someone who can manage multiple queries efficiently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Travel Chapter
✨Know the Company Inside Out
Before your interview, take some time to research the holiday home company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Support Advisor, strong communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively under pressure.
✨Demonstrate Your Multi-Tasking Abilities
In a fast-paced environment, being able to juggle multiple tasks is crucial. Think of scenarios where you managed several responsibilities at once, and be ready to discuss how you prioritised and stayed organised. This will highlight your capability to thrive in a dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. This shows that you’re engaged and eager to learn more. You might ask about the tools they use for managing guest interactions or how the team collaborates to ensure excellent service.