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- Tasks: Drive meaningful organisational improvements and enhance customer experiences.
- Company: Join The Travel Chapter, a certified B Corp focused on positive impact.
- Benefits: Hybrid work, competitive salary, and a culture of continuous improvement.
- Why this job: Be a change-maker in a dynamic environment that values your ideas.
- Qualifications: Experience in process improvements and strong analytical skills required.
- Other info: Collaborative team atmosphere with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We are now looking for a Business Change Manager to support our teams in identifying, shaping and delivering meaningful organisational improvements. This role plays a key part in driving efficiency, modernising processes and unlocking better commercial and customer outcomes across the business. If you are someone who loves solving problems, improving how things work and bringing people along on the journey, this could be the role for you.
Responsibilities
- Defining, measuring, analysing and implementing process improvements across functions
- Identifying opportunities for commercial efficiencies, operational effectiveness or improved customer experience
- Analysing risks and summarising findings in a way that supports decision making
- Building strong business cases that consider operational and technical implications
- Managing change delivery from discovery to adoption, ensuring measurable success
- Partnering with stakeholders at all levels to align expectations and maximise outcomes
- Producing clear documentation, reporting and recommendations that drive visibility and action
- Reviewing and influencing processes, costs and performance metrics
- Identifying opportunities both proactively and in response to business needs
- Supporting a culture of continuous improvement across Travel Chapter
Travel Chapter is the holiday home people. We connect guests to incredible places to stay across the UK and help homeowners share the places they love most.
Qualifications and attributes
- Proven experience delivering process improvements and change projects in a complex organisation
- Strong analytical mindset with the ability to translate insight into decisions and recommendations
- Comfortable managing stakeholders at all levels and adapting communication style to suit different audiences
- Strong organisational skills and attention to detail with a structured approach to documentation and reporting
- Confident presenting operational and business risk in a balanced and commercially minded way
- Clear written and verbal communication skills and able to create compelling narratives for change
- Curious, persistent and commercially aware with a proactive approach to improvement
- Team-oriented with a collaborative mindset and the ability to influence without authority
Equal opportunity
As a certified B Corp, we care about doing things the right way for our people, our communities and our planet.
Select which cookies you accept Business Change Manager Business Change Manager employer: Travel Chapter
Contact Detail:
Travel Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Select which cookies you accept Business Change Manager Business Change Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business change management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've identified and implemented process improvements. This will demonstrate your analytical mindset and ability to drive change effectively.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Select which cookies you accept Business Change Manager Business Change Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in process improvements and change projects. We want to see how your skills align with the role of Business Change Manager, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills: Since this role requires a strong analytical mindset, include examples of how you've translated insights into actionable decisions. We love seeing candidates who can demonstrate their ability to analyse risks and summarise findings effectively.
Communicate Clearly: Your written communication skills are key! Ensure your application is clear and compelling. Use straightforward language to convey your ideas and experiences, as we appreciate candidates who can create narratives for change that resonate with different audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Travel Chapter!
How to prepare for a job interview at Travel Chapter
✨Know Your Change Management Basics
Make sure you brush up on the fundamentals of change management. Understand key concepts like process improvements and stakeholder engagement, as these will likely come up in your interview. Being able to discuss how you've applied these principles in past roles will show you're a great fit for the Business Change Manager position.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully implemented process improvements or managed change projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and demonstrate your analytical mindset and problem-solving skills.
✨Understand the Company Culture
Familiarise yourself with The Travel Chapter's values and mission. Since they are a certified B Corp, showing that you align with their commitment to doing things the right way can set you apart. Be ready to discuss how you can contribute to their culture of continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their current challenges in change management or how they measure success in process improvements. This not only shows your interest in the role but also your proactive approach to understanding the business needs.
