At a Glance
- Tasks: Coordinate property management, ensuring guest-ready homes and smooth operations.
- Company: Join Travel Chapter, a certified B Corp and one of the Sunday Times Best Places to Work 2024.
- Benefits: Enjoy 25 days holiday, birthday leave, holiday contributions, and paid volunteering.
- Other info: Participate in social clubs and enjoy great events like Christmas parties.
- Why this job: Be at the heart of guest experiences while building relationships in a dynamic environment.
- Qualifications: Strong people skills, organisation, and attention to detail; driving licence required.
The predicted salary is between 30000 - 40000 € per year.
Employment Type: Fixed Term Contract, Full Time - 8 months
Hours of Work: 37.5 hours per week, Tuesday to Saturday between 09:00–17:00, plus participation in an out-of-hours rota
Location: Rock
Our Property Management Service is a fast-moving department that keeps everything running smoothly behind the scenes. As a Property Manager, you’ll sit at the operational centre of our guest experience, working closely with homeowners and our network of trusted housekeepers and tradespeople to ensure properties are guest‑ready and managed to a high standard. This role offers a genuine mix between office coordination and time out in the field, typically 2–3 days each week completing property checks, supporting guests and building relationships with local partners. The systems and detail underpin everything we do, so you’ll thrive if you enjoy accuracy, structure and managing lots of moving parts in a fast‑paced environment.
What You’ll Be Doing
- Coordinating housekeepers, tradespeople and maintenance contractors
- Managing schedules and turnaround times across a diverse regional portfolio
- Handling guest and homeowner queries before, during and after stays
- Conducting property checks to ensure standards of cleaning and maintenance are upheld
- Ensuring properties remain compliant with relevant health, safety and legal requirements
- Growing a trusted network of local housekeepers and tradespeople
- Managing feedback and resolving issues professionally and sensitively
- Maintaining accurate records and keeping systems up to date
- Supporting our out‑of‑hours service on a rolling rota
- Travelling locally for property visits, meetings or guest support
Out‑of‑hours work is paid as overtime.
You’ll Thrive In This Role If
- You are friendly, confident and resilient under pressure
- You have excellent people skills and can manage sensitive or tricky conversations with ease
- You’re highly organised and enjoy keeping complex operations running smoothly
- You have strong admin and systems skills, with great attention to detail
- You solve problems proactively and stay calm in time‑sensitive situations
- Experience in property, housing, estate agency or travel is an advantage (not essential)
- A full UK driving licence is required
What’s In It For You
- 25 days’ paid holiday plus bank holidays
- An additional day off for your birthday or a loved one’s birthday
- £500 annual contribution towards a holiday of your choice
- Paid volunteering day for a charity close to your heart
- Friends and family holiday discount scheme
- Life assurance
- Social clubs and communities (pets, fitness, gardening, sustainability and more)
- Great social events including our much‑loved Christmas parties
Who We Are
We’re Travel Chapter, the holiday home people, and we’re on a mission to showcase great places to stay across the UK. From cosy cottages to coastal escapes, we connect guests with memorable stays while supporting homeowners and local communities. We’re proud to be a certified B Corp and to have been named one of the Sunday Times Best Places to Work 2024. Our culture is people‑first, collaborative and supportive, and we welcome applicants from all backgrounds.
Property Manager in Rock employer: Travel Chapter
At Travel Chapter, we pride ourselves on being a people-first employer, offering a vibrant work culture that values collaboration and support. As a Property Manager, you'll enjoy a range of benefits including 25 days of paid holiday, a birthday day off, and an annual contribution towards your holiday, all while working in a dynamic environment that fosters personal and professional growth. Join us in our mission to connect guests with memorable stays and be part of a certified B Corp that truly cares about its employees and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Rock
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend local events, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you can, visit properties or local businesses related to the role. This not only gives you a chance to learn more about the area but also shows your commitment and enthusiasm for the position.
✨Tip Number 3
Prepare for interviews by practising common questions specific to property management. Think about scenarios where you've handled guest queries or managed schedules effectively, and be ready to share those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Property Manager in Rock
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management, customer service, and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how your skills align with our mission at Travel Chapter. Keep it friendly and professional – we love a personal touch!
Show Off Your People Skills:Since this role involves a lot of interaction with homeowners, guests, and local partners, make sure to showcase your excellent people skills in your application. Share examples of how you've handled tricky conversations or built strong relationships in the past.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Travel Chapter
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Property Manager role. Familiarise yourself with the responsibilities like coordinating housekeepers and managing schedules. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
Since this role involves handling guest and homeowner queries, be prepared to discuss your experience in managing sensitive conversations. Share examples of how you've successfully navigated tricky situations in the past, highlighting your friendly and confident approach.
✨Demonstrate Organisational Skills
The Property Manager position requires excellent organisational abilities. Bring examples of how you've kept complex operations running smoothly in previous roles. Discuss any systems or tools you’ve used to maintain accuracy and detail in your work.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about times when you've had to resolve issues quickly or manage multiple tasks simultaneously. Practising these scenarios will help you stay calm and articulate during the interview.
