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- Tasks: Lead and mentor a Salesforce team while enhancing platform performance and user experience.
- Company: Join Travel Chapter, a forward-thinking company committed to innovation and sustainability.
- Benefits: Competitive salary, fully remote work, and opportunities for personal and professional growth.
- Why this job: Make a real impact on how Salesforce supports our future in a friendly environment.
- Qualifications: Experience in Salesforce roles with strong technical understanding and leadership skills.
- Other info: Be part of a Certified B Corp dedicated to people, communities, and the planet.
The predicted salary is between 36000 - 60000 £ per year.
Travel Chapter represents more than 15,000 holiday homes across the UK and uses in-house technology to deliver a seamless guest and homeowner experience. Salesforce plays a central role across sales, service, operations and marketing activities and underpins key customer touchpoints.
We are now looking for a Salesforce Technical Team Lead to take ownership of the platform’s day-to-day operations while helping to drive its next phase of maturity. This role blends delivery, people management and product thinking. It will suit someone who enjoys improving how Salesforce is used across a business rather than purely providing ticket-based support.
What you will be doing:
- Leading, mentoring and developing our internal Salesforce team (currently three Administrators)
- Prioritising and allocating BAU, roadmap and support requests
- Acting as the escalation point for technical queries and incident resolution
- Translating business needs into scalable solutions and sensible delivery plans
- Overseeing design, build, test and deployment cycles across Sales Cloud and Service Cloud
- Managing enhancements, platform releases and integrations with third-party tools
- Improving platform performance, adoption, data quality and operational processes
- Ensuring best practice across security, governance, CI/CD and documentation
- Working closely with cross-functional teams to champion continuous improvement
- Supporting the Head of Salesforce with roadmap planning and platform evolution
What you will bring:
- Proven experience in a Salesforce Technical Lead, Senior Admin, Product Owner or similar role
- Strong technical understanding of Salesforce architecture, configuration and APIs
- Hands-on experience with Sales Cloud and/or Service Cloud
- Track record of leading or coordinating Salesforce workstreams or small teams
- Experience working across development cycles, deployments and integrations
- Confident stakeholder management and the ability to balance competing demands
- A practical and hands-on approach to problem solving
It would be great if you also have:
- Salesforce certifications such as Admin, Platform App Builder or Platform Developer
- Experience working with developers or offshore partners
- Exposure to Data Cloud, Marketing Cloud or Experience Cloud
- Knowledge of version control and CI/CD tools (for example Git)
- Familiarity with Agile delivery environments
Who you are:
- A practical leader who can coach, improve and unblock a team
- Motivated by improving how work gets done rather than only completing tasks
- Comfortable switching between product conversations and technical detail
- Collaborative, adaptable and proactive
- Someone who cares about the end user and the value Salesforce delivers
Why your next chapter could be here:
At Travel Chapter you will be joining a friendly and forward-thinking business that values innovation and growth. We are investing in our technology and modernising our platforms, giving you the opportunity to make a meaningful impact on how Salesforce supports our future. We are proud to be a Certified B Corp and committed to doing business for people, communities and the planet. We want our teams to thrive and feel empowered to grow. If this sounds like your next step, we would love to hear from you. Apply today and start your next chapter with us.
Salesforce Technical Team Lead in Northam employer: Travel Chapter
Contact Detail:
Travel Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Technical Team Lead in Northam
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the lookout for a Salesforce Technical Team Lead role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by brushing up on your Salesforce knowledge and leadership skills. Think about how you can demonstrate your experience in managing teams and improving processes. We want to see you shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values, like Travel Chapter. Check out our website for openings and make sure to tailor your approach to show how you can contribute to our mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Salesforce Technical Team Lead in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Salesforce Technical Team Lead role. Highlight your leadership experience and technical expertise in Salesforce, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving Salesforce usage and how your practical approach can benefit our team. Be sure to mention any relevant certifications or experiences.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with innovative solutions, especially in a technical environment like Salesforce.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Travel Chapter
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Sales Cloud and Service Cloud. Be ready to discuss your hands-on experience and how you've improved platform performance in previous roles.
✨Showcase Your Leadership Skills
As a Technical Team Lead, you'll need to demonstrate your ability to mentor and develop a team. Prepare examples of how you've led teams or coordinated workstreams, and be ready to talk about your approach to problem-solving and coaching.
✨Understand the Business Needs
This role is all about translating business needs into scalable solutions. Think about how you've previously aligned technical solutions with business objectives and be prepared to discuss specific scenarios where you've made a significant impact.
✨Be Ready for Technical Questions
Expect some technical queries during the interview. Brush up on Salesforce architecture, APIs, and any relevant certifications you hold. Being able to confidently answer these questions will show that you're not just a ticket-based support person but a strategic thinker.
