At a Glance
- Tasks: Ensure properties are guest-ready by supporting housekeeping and coordinating linen supplies.
- Company: Join Travel Chapter, a passionate team creating memorable holidays in stunning UK locations.
- Benefits: Flexible seasonal hours, collaborative team environment, and the chance to make a real impact.
- Other info: Enjoy a varied role with opportunities to build relationships and enhance guest experiences.
- Why this job: Perfect for those who love problem-solving and delivering high standards in a dynamic setting.
- Qualifications: Strong customer service mindset, attention to detail, and good organisation skills.
The predicted salary is between 12 - 15 £ per hour.
Property Changeover Support (Seasonal Contract)
Location: Keswick
Contract: Fixed-term, 15-week contract to cover peak season
Hours: 15 hours per week, working Fridays and Saturdays
Your next chapter
At Travel Chapter, we’re passionate about creating memorable holidays in some of the UK’s most beautiful locations. Behind every great guest stay is a well-presented property, and that’s where our Property Changeover Support team comes in.
What You’ll Be Doing
- Visiting properties to check cleanliness and presentation standards ahead of guest arrivals
- Supporting housekeeping operations and providing feedback where needed
- Coordinating linen supplies with housekeepers and suppliers
- Ensuring welcome packs and essential items are stocked and available
- Identifying and resolving minor property issues where possible
- Carrying out simple maintenance tasks such as changing light bulbs or rehanging curtains
- Reporting any larger maintenance or housekeeping concerns to the wider team
- Building positive working relationships with homeowners, housekeepers, tradespeople and colleagues
- Supporting the delivery of an excellent guest and homeowner experience
What we’re looking for
Essential:
- A strong customer service mindset
- Excellent attention to detail
- Good organisation and time management skills
- A proactive and practical approach to problem solving
- The ability to work independently and manage your own workload
- Strong communication skills
- Flexibility and adaptability during busy periods
- Confidence using basic IT systems and mobile technology
Desirable:
- Experience within holiday letting, hospitality, housekeeping or property management
- Experience working with external suppliers or contractors
Why join us?
- A flexible seasonal opportunity during peak trading
- A varied and active role where no two days are the same
- The chance to work within a supportive and collaborative team
- The opportunity to make a real impact on guest experiences
If you enjoy delivering high standards, solving problems and working in a fast-paced environment, we’d love to hear from you.
Seasonal Property Changeover Coordinator | Fri & Sat in Keswick employer: Travel Chapter
At Travel Chapter, we pride ourselves on fostering a supportive and collaborative work environment that values each team member's contribution. As a Seasonal Property Changeover Coordinator in the stunning location of Keswick, you'll enjoy flexible hours while playing a vital role in ensuring our properties are guest-ready, all within a dynamic team that encourages personal growth and development. Join us to make a meaningful impact on holiday experiences in some of the UK's most beautiful settings.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Property Changeover Coordinator | Fri & Sat in Keswick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Travel Chapter. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and problem-solving. Prepare some examples from your past experiences that highlight your skills. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Dress the part! Even though it’s a seasonal role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Seasonal Property Changeover Coordinator | Fri & Sat in Keswick
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love creating memorable experiences for guests. Share any relevant experiences that highlight your customer service mindset and attention to detail.
Be Organised and Clear:Make sure your application is well-structured and easy to read. Use bullet points or short paragraphs to showcase your skills in organisation and time management, as these are key for the role.
Highlight Your Problem-Solving Skills:We want to see how you tackle challenges! Include examples of how you've proactively solved issues in previous roles, especially in fast-paced environments like hospitality or property management.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for this exciting seasonal opportunity.
How to prepare for a job interview at Travel Chapter
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Property Changeover Coordinator. Familiarise yourself with tasks like housekeeping support, linen coordination, and property presentation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about creating memorable guest experiences, be ready to share examples of how you've excelled in customer service. Think of specific situations where you went above and beyond to ensure satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Abilities
The job requires a proactive approach to resolving issues. Prepare to discuss times when you've identified and solved problems independently. Highlight your practical skills, like changing light bulbs or managing linen supplies, to show you're hands-on and resourceful.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, peak season challenges, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
