At a Glance
- Tasks: Ensure properties are guest-ready by supporting housekeeping and property presentation.
- Company: Join Travel Chapter, a passionate team creating memorable holidays in stunning locations.
- Benefits: Flexible seasonal role with a supportive team and varied tasks.
- Other info: Perfect for those seeking a fun, active role during peak season.
- Why this job: Make a real impact on guest experiences while enjoying a dynamic work environment.
- Qualifications: Strong customer service skills, attention to detail, and problem-solving abilities.
The predicted salary is between 12 - 15 £ per hour.
Location: Keswick
Contract: Fixed-term, 15-week contract to cover peak season
Hours: 15 hours per week, working Fridays and Saturdays
Your next chapter
At Travel Chapter, we’re passionate about creating memorable holidays in some of the UK’s most beautiful locations. Behind every great guest stay is a well-presented property, and that’s where our Property Changeover Support team comes in.
What You’ll Be Doing
- Visiting properties to check cleanliness and presentation standards ahead of guest arrivals
- Supporting housekeeping operations and providing feedback where needed
- Coordinating linen supplies with housekeepers and suppliers
- Ensuring welcome packs and essential items are stocked and available
- Identifying and resolving minor property issues where possible
- Carrying out simple maintenance tasks such as changing light bulbs or rehanging curtains
- Reporting any larger maintenance or housekeeping concerns to the wider team
- Building positive working relationships with homeowners, housekeepers, tradespeople and colleagues
- Supporting the delivery of an excellent guest and homeowner experience
What we’re looking for
Essential:- A strong customer service mindset
- Excellent attention to detail
- Good organisation and time management skills
- A proactive and practical approach to problem solving
- The ability to work independently and manage your own workload
- Strong communication skills
- Flexibility and adaptability during busy periods
- Confidence using basic IT systems and mobile technology
- Experience within holiday letting, hospitality, housekeeping or property management
- Experience working with external suppliers or contractors
Why join us?
- A flexible seasonal opportunity during peak trading
- A varied and active role where no two days are the same
- The chance to work within a supportive and collaborative team
- The opportunity to make a real impact on guest experiences
If you enjoy delivering high standards, solving problems and working in a fast-paced environment, we’d love to hear from you.
Property Changeover Support in Keswick employer: Travel Chapter
At Travel Chapter, we pride ourselves on fostering a supportive and collaborative work environment that values each team member's contribution. As a Property Changeover Support team member in the stunning location of Keswick, you'll enjoy flexible working hours during peak season while playing a vital role in enhancing guest experiences. With opportunities for personal growth and the chance to make a meaningful impact, joining our team means being part of a company that truly cares about its employees and the quality of service we provide.
StudySmarter Expert Advice🤫
We think this is how you could land Property Changeover Support in Keswick
✨Tip Number 1
Get to know the company! Research Travel Chapter and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to property management and customer service. Think of examples from your past experiences that highlight your attention to detail and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Travel Chapter.
We think you need these skills to ace Property Changeover Support in Keswick
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love creating memorable experiences for guests. Share any relevant experiences that highlight your customer service mindset and attention to detail.
Be Organised and Clear:Make sure your application is well-structured and easy to read. Use bullet points or short paragraphs to showcase your skills in organisation and time management, as these are key for the Property Changeover Support role.
Highlight Your Problem-Solving Skills:We want to see how you tackle challenges! Include examples of how you've resolved issues in previous roles, especially in fast-paced environments like hospitality or property management.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process quickly. We can’t wait to hear from you!
How to prepare for a job interview at Travel Chapter
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Property Changeover Support role. Familiarise yourself with the key responsibilities like housekeeping support and property presentation. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since a strong customer service mindset is essential, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your commitment to delivering excellent guest experiences.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss how you've tackled challenges in previous roles. Whether it’s resolving a maintenance issue or coordinating with suppliers, showcasing your proactive approach to problem-solving will impress the interviewers and show that you're a great fit for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, peak season challenges, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
