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For Companies At a Glance
- Tasks: Manage holiday property accounts and boost bookings through data-driven strategies.
- Company: Join Travel Chapter, a leading holiday home agency with a family ethos.
- Benefits: Enjoy a company car, 25 days holiday, and unique perks like a birthday day off.
- Why this job: Make a real impact in the holiday rental market while building strong relationships.
- Qualifications: Ideal candidates have account management experience and strong communication skills.
- Other info: Be part of a diverse team that values curiosity and innovation.
The predicted salary is between 27000 - 37800 £ per year.
Location: Field based, Suffolk area
Employment Type: Permanent
Hours of work: 09:00 – 5:30, Monday to Friday
Salary: £27,000 + Company Car + Bonus
What I will be doing
As a Homeowner Account Manager, you\’ll be the primary contact for owners of the holiday property that we market. You’ll manage a portfolio of up to 190 properties in your local region.
This data‑driven role has three core objectives:
- Increase bookings and revenue for each property in your portfolio year after year.
- Cultivate and enhance quality relationships with property owners in your portfolio.
- Improve the overall quality of our property portfolio and the earnings it generates.
Key Responsibilities
- Utilise data to set competitive prices and adjust them as needed to maximise bookings.
- Recommend property upgrades, additions, and expanded target audiences to owners.
- Identify and eliminate barriers to bookings, like competing listings or restrictive booking requirements.
- Communicate effectively with owners, proactively address issues, and provide performance updates.
- Review contracts to align with company standards and increase revenue.
- Identify opportunities to maximise additional revenue streams.
Qualifications (Ideal)
- Previous account management experience
- Strong data analysis skills
- Results‑driven mindset
- Excellent communication and influencing abilities
- Customer‑focused mentality
- Proactive problem solver
- Self‑starter with top‑notch time management
- Valid driver\’s licence (as you will be visiting properties)
What we offer
- Eco‑friendly company car
- 25 days’ paid holidays plus bank holidays
- A dedicated day off for your birthday or your loved one’s
- £500 contribution towards a Travel Chapter cottage of your choice
- A paid day to engage in charitable work
- Friends and family discount scheme
- Life assurance for peace of mind
- Diverse social clubs, ranging from pet lovers to fitness enthusiasts
- Exciting social events, including our renowned Christmas parties!
About Travel Chapter
We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. It’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day.
We are passionate about what we do, and we take a common‑sense approach to getting things done. We learn from it and adapt, remembering to stay curious and never stop evolving.
Diversity is key to our success, and we work hard to make sure we’re inclusive. Please let us know if you need any adjustments made to the application or selection process so you can do your best – we’ll be happy to help.
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Homeowner Account Manager employer: Travel Chapter
Contact Detail:
Travel Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeowner Account Manager
✨Tip Number 1
Get to know the company inside out! Research Travel Chapter, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Homeowner Account Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and data analysis. Think of examples from your past experience that showcase your skills and how you can add value to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Travel Chapter family.
We think you need these skills to ace Homeowner Account Manager
Some tips for your application 🫡
Show Your Data Skills: Since this role is all about using data to drive results, make sure to highlight any experience you have with data analysis in your application. We want to see how you've used data to make decisions and improve outcomes in previous roles.
Communicate Clearly: Effective communication is key for a Homeowner Account Manager. In your written application, be clear and concise. Use examples that demonstrate your ability to build relationships and address issues proactively, just like we do at StudySmarter.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take the time to connect their background to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at Travel Chapter
✨Know Your Numbers
As a Homeowner Account Manager, you'll be dealing with data daily. Brush up on your data analysis skills before the interview. Be ready to discuss how you would use data to set competitive prices and maximise bookings for properties.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully built relationships with clients or property owners in the past. Highlight your ability to proactively address issues and provide updates.
✨Be a Problem Solver
This job requires a proactive approach to identifying barriers to bookings. Think of specific challenges you've faced in previous roles and how you overcame them. This will demonstrate your problem-solving mindset.
✨Align with Company Values
Travel Chapter values curiosity, inclusivity, and a common-sense approach. Familiarise yourself with their ethos and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their friendly and fair environment.
