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For Companies At a Glance
- Tasks: Coordinate property management, ensuring guest-ready homes and smooth operations.
- Company: Join Travel Chapter, a certified B Corp and one of the Sunday Times Best Places to Work 2024.
- Benefits: Enjoy 25 days holiday, birthday leave, holiday contributions, and paid volunteering.
- Other info: Flexible hours, social clubs, and great career growth opportunities await you!
- Why this job: Be at the heart of guest experiences while building relationships in a dynamic environment.
- Qualifications: Friendly, organised, and resilient with strong people skills; driving licence required.
The predicted salary is between 27000 - 27000 £ per year.
Overview
Employment Type: Permanent, Full Time
Hours of Work: 37.5 hours per week, worked flexibly across 5 days Monday to Saturday between 09:00–17:00, plus participation in an out-of-hours rota
Location: Penzance Office
Salary: £27,000 plus overtime
Your next chapter
Our Property Management Service is a fast-moving department that keeps everything running smoothly behind the scenes. As a Property Manager, you’ll sit at the operational centre of our guest experience, working closely with homeowners and our network of trusted housekeepers and tradespeople to ensure properties are guest-ready and managed to a high standard. This role offers a genuine mix between office coordination and time out in the field, typically 2–3 days each week completing property checks, supporting guests and building relationships with local partners. The systems and detail underpin everything we do, so you’ll thrive if you enjoy accuracy, structure and managing lots of moving parts in a fast-paced environment.
Responsibilities
- Coordinating housekeepers, tradespeople and maintenance contractors
- Managing schedules and turnaround times across a diverse regional portfolio
- Handling guest and homeowner queries before, during and after stays
- Conducting property checks to ensure standards of cleaning and maintenance are upheld
- Ensuring properties remain compliant with relevant health, safety and legal requirements
- Growing a trusted network of local housekeepers and tradespeople
- Managing feedback and resolving issues professionally and sensitively
- Maintaining accurate records and keeping systems up to date
- Supporting our out-of-hours service on a rolling rota
- Travelling locally for property visits, meetings or guest support
Out-of-hours work is paid as overtime.
Required Qualities and Experience
- You’ll thrive in this role if you are friendly, confident and resilient under pressure
- You have excellent people skills and can manage sensitive or tricky conversations with ease
- You’re highly organised and enjoy keeping complex operations running smoothly
- You have strong admin and systems skills, with great attention to detail
- You solve problems proactively and stay calm in time-sensitive situations
- Experience in property, housing, estate agency or travel is an advantage (not essential)
- A full UK driving licence is required
What’s In It For You
- 25 days’ paid holiday plus bank holidays
- An additional day off for your birthday or a loved one’s birthday
- £500 annual contribution towards a holiday of your choice
- Paid volunteering day for a charity close to your heart
- Friends and family holiday discount scheme
- Life assurance
- Social clubs and communities (pets, fitness, gardening, sustainability and more)
- Great social events including our much-loved Christmas parties
Who We Are
We’re Travel Chapter, the holiday home people, and we’re on a mission to showcase great places to stay across the UK. From cosy cottages to coastal escapes, we connect guests with memorable stays while supporting homeowners and local communities. We’re proud to be a certified B Corp and to have been named one of the Sunday Times Best Places to Work 2024. Our culture is people-first, collaborative and supportive, and we welcome applicants from all backgrounds. If you need any adjustments to the application or selection process, just let us know.
Property Manager in Cornwall employer: Travel Chapter
Contact Detail:
Travel Chapter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Cornwall
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend local events, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or colleagues, let your friendly and confident self shine through. Remember, they’re looking for someone who can handle tricky conversations and build relationships, so be yourself!
✨Tip Number 3
Be proactive in your job search! Don’t just wait for job postings to pop up; reach out directly to companies you admire, like us at Travel Chapter. Express your interest in property management roles and ask if they have any upcoming opportunities.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of property management systems and local regulations. Show that you’re organised and detail-oriented by bringing examples of how you’ve successfully managed complex operations in the past. And don’t forget to apply through our website!
We think you need these skills to ace Property Manager in Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your organisational skills, attention to detail, and any relevant experience in property management or customer service.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've handled guest queries or managed schedules in the past, and don’t forget to show off your friendly personality!
Showcase Your People Skills: Since this role involves working closely with homeowners and guests, make sure to emphasise your excellent people skills. Mention any experiences where you’ve successfully navigated tricky conversations or built strong relationships.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company culture right there!
How to prepare for a job interview at Travel Chapter
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Property Manager role. Familiarise yourself with the responsibilities listed in the job description, such as coordinating housekeepers and managing schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Property Manager, you'll be dealing with homeowners, guests, and tradespeople regularly. Prepare examples of how you've successfully managed sensitive conversations or resolved conflicts in the past. This will highlight your excellent people skills and ability to stay calm under pressure.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities, so come prepared with examples of how you've kept complex operations running smoothly in previous jobs. Discuss any systems or tools you've used to manage schedules and maintain accurate records, as this will show you're detail-oriented and ready for the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team dynamics, the out-of-hours service, or how they measure success in the Property Management Service. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.