At a Glance
- Tasks: Lead a team to ensure smooth customs operations and deliver excellent customer service.
- Company: A top employment agency in Worksop with a supportive work culture.
- Benefits: 28 days holiday, pension contributions, and a flexible 4-on 4-off shift pattern.
- Why this job: Join a dynamic team and enhance your leadership skills in a thriving environment.
- Qualifications: Experience in customer service leadership and strong IT skills, especially in MS Office.
- Other info: Opportunity for growth in a fast-paced and rewarding role.
The predicted salary is between 36000 - 60000 Β£ per year.
A leading employment agency in Worksop is seeking a Customer Services Team Leader. This role involves ensuring smooth customs operations and effective team management through a 4-on 4-off shift pattern.
The ideal candidate will have experience in customer service leadership, excellent IT skills particularly in MS Office, and familiarity with customs procedures.
The position offers 28 days of holiday, pension contributions, and a supportive work environment.
Customer Services Team Lead | 4-on 4-off & Customs Training in Worksop employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Services Team Lead | 4-on 4-off & Customs Training in Worksop
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Services Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
β¨Tip Number 2
Prepare for those interviews! Research common questions for customer service leadership roles and practice your answers. We want you to showcase your experience and skills, especially in customs operations and team management.
β¨Tip Number 3
Show off your IT skills! Make sure you're comfortable with MS Office and any other relevant software. During interviews, highlight how you've used these tools to improve team efficiency or customer satisfaction.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Services Team Lead | 4-on 4-off & Customs Training in Worksop
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in customer service leadership and any relevant customs knowledge. We want to see how your skills match the role, so donβt be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for the Customer Services Team Leader position. Share specific examples of how you've led teams and improved customer service in the past.
Show Off Your IT Skills: Since excellent IT skills are a must, make sure to mention your proficiency in MS Office. If you have experience with any other relevant software, include that too! We love tech-savvy candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures you donβt miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Travail Employment Group
β¨Know Your Customs Inside Out
Make sure you brush up on customs procedures before the interview. Being able to discuss specific customs operations and how they impact customer service will show that you're not just a leader, but also knowledgeable about the field.
β¨Showcase Your Leadership Style
Prepare examples of how you've successfully managed a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability as a Customer Services Team Leader.
β¨Get Comfortable with MS Office
Since excellent IT skills are a must, make sure you're familiar with MS Office applications. Be ready to discuss how you've used these tools to improve efficiency or solve problems in previous roles.
β¨Ask Insightful Questions
Prepare some thoughtful questions about the companyβs customs operations and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.