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- Tasks: Process orders and handle customer queries via email and phone.
- Company: Join a growing local manufacturer dedicated to exceptional customer service.
- Benefits: Earn up to £30k plus quarterly bonuses and enjoy 25 days holiday.
- Why this job: Be part of a supportive, family-owned business with a positive work culture.
- Qualifications: Experience in sales admin and excellent communication skills required.
- Other info: Work 36 hours a week with early finishes on Fridays!
The predicted salary is between 24000 - 30000 £ per year.
Sales Admin and Customer Services – Doncaster – up to £30k plus bonus Sales Administrator, duties: Processing orders and answering customer queries via email and over the phone Communicating effectively with customers on the status of their orders, including actively contacting customers directly to ensure maximum customer satisfaction Ensuring orders are input accurately, liaising regularly with other colleagues in sales, warehousing and purchasing as well as speaking with suppliers to gain up to date information Handling queries and complaints with efficiency and calm accountability Sales Administrator, requirements: Experience of admin within a sales office and providing excellent customer services Excellent communication skills and strong computer skills, fully competent with all relevant software applications (MS Office Word & Excel, Outlook etc.) A team player, enthusiastic, motivated, displays and instils in others a positive attitude! 100% commitment, 100% of the time; prepared to go the extra mile to achieve results Sales Administrator, company: A growing local manufacturer, focused on delivering the best product and technical packages to customers in a range of sectors. They believe that providing the best customer service alongside consitant and high quality marketing is the best way to ensuring long term maximum sales and continuing their steady growth. Benefits of the Sales Administrator role include a salary of up to £30k plus company profit share bonus paid quarterly Hours: 36 hours per week Hours: 8am to 5pm Mon to Thurs – finishing at 3pm on Fridays (40 mins for lunch) Holidays: 25 plus stats (usually 8) The future: Solid and growing, full order book, longevity and stability Environment: A family-owned business, employee first approach Travail Employment is acting as an Employment Agency in this instance
Sales Admin and Customer Services employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin and Customer Services
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding what they offer will help you communicate effectively with customers and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling queries and complaints, think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction.
✨Tip Number 3
Showcase your teamwork abilities. This position requires liaising with various departments, so be prepared to discuss how you've collaborated with others in previous roles to achieve common goals.
✨Tip Number 4
Demonstrate your commitment to going the extra mile. Think of specific instances where you went above and beyond in your previous jobs, as this aligns perfectly with the company’s values and expectations.
We think you need these skills to ace Sales Admin and Customer Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service. Use specific examples that demonstrate your communication skills and ability to handle queries and complaints effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with their requirements, particularly your experience with relevant software applications and your commitment to customer satisfaction.
Showcase Teamwork Skills: In your application, emphasise your ability to work as part of a team. Provide examples of how you've collaborated with colleagues in previous roles to achieve results, as this is important for the company’s employee-first approach.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Administrator role.
How to prepare for a job interview at Travail Employment Group
✨Showcase Your Customer Service Skills
Since the role heavily involves customer interaction, be prepared to discuss your previous experiences in handling customer queries and complaints. Share specific examples where you turned a negative situation into a positive outcome.
✨Demonstrate Your Communication Abilities
Effective communication is key for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers that highlight how you've successfully communicated with customers and colleagues in the past.
✨Familiarise Yourself with Relevant Software
Make sure you're comfortable with MS Office applications, especially Word, Excel, and Outlook. Consider brushing up on any specific features that could be relevant to order processing and customer management.
✨Emphasise Teamwork and Enthusiasm
This company values a team player with a positive attitude. Be ready to discuss how you contribute to a team environment and share instances where your enthusiasm helped motivate others or improved team dynamics.
