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For Companies At a Glance
- Tasks: Assist with lettings administration and provide top-notch customer service.
- Company: Join a friendly, well-established company in a dynamic environment.
- Benefits: Earn £14.00 per hour, enjoy overtime, and receive full training.
- Why this job: Perfect for those who love interacting with people and thrive in a busy setting.
- Qualifications: Strong communication skills and a flexible approach are essential.
- Other info: Exciting opportunity for career growth in a supportive team.
Overview
Lettings Administrator – £14.00 per hour + overtime
Temporary to Permanent
Monday to Friday (3 out of 5 Days)
Part-Time
Wrexham
Additional benefits:
- Friendly Team and great working environment.
- Full training provided
The Role
Lettings Administrator required to work for a privately owned company, offering a diverse range of professional services. They are seeking a confident and friendly Lettings Administrator to undertake a variety of administration tasks and provide the highest level of customer service to tenants, landlords and trades people.
Main duties of the Lettings Administrator will include:
- Liaising with tenants and landlords (phone, e-mail and face to face)
- Managing applications and maintenance enquiries.
- Conducting initial right to rent checks and follow ups.
- Deal with deposit claims, cash cheques, rent payments.
- Coordinating move ins.
- Processing end of tenancies, notifying lettings team and booking check outs.
- Occasional attendance at a rental viewing (mileage paid for).
The Candidate
The ideal Lettings Administrator will have the following skills and attributes:
- The ability to provide exceptional customer service.
- Excellent communication skills both verbally and written.
- Flexible approach to meet the demands of the business.
- Good I.T skills
The Company
Our client is a privately owned limited company, who is a reputable, well established organisation offering a range of professional services. This is an exciting opportunity for a Lettings Administrator to join a busy, friendly team in a fast paced working environment where no day is the same. If you have excellent customer service skills, then you will flourish in this role.
Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.
To Apply
Travail Employment Group is operating as an Employment Agency.
To apply for this position, please email a recent copy of your CV or for more information please call Sophie on 01970 229922. Alternatively, once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.
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Lettings Administrator employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with tenants and landlords, it’s crucial to sound confident and friendly. Try role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to provide exceptional service.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we’re always on the lookout for candidates who fit well with our friendly team and dynamic environment.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in administration. We want to see how you can bring your unique flair to the Lettings Administrator role!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and explain why you're excited about joining our team. We love seeing genuine enthusiasm!
Show Off Your Communication Skills: Since you'll be liaising with tenants and landlords, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Travail Employment Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lettings Administrator inside out. Familiarise yourself with the key responsibilities like liaising with tenants and landlords, managing applications, and conducting right to rent checks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since exceptional customer service is crucial for this role, think of specific examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations or complaints, as this will demonstrate your ability to provide top-notch service.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common interview questions related to administration and customer service. Practising your responses will help you feel more at ease during the actual interview and allow you to articulate your thoughts clearly.
✨Dress the Part
Even though it’s a friendly team environment, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and indicates that you take the role seriously. Plus, it’ll boost your confidence when you walk into the room!
