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For Companies At a Glance
- Tasks: Handle customer inquiries, process orders, and take inbound calls in a fast-paced environment.
- Company: Dynamic distribution company based in Gloucester with a supportive team culture.
- Benefits: Job security, free parking, on-site gym, and opportunities for career progression.
- Why this job: Join a vibrant team and make a difference in customer service every day.
- Qualifications: Experience in fast-paced settings and a proactive attitude are essential.
- Other info: Great opportunities for growth and development in your career.
The predicted salary is between 30000 - 42000 £ per year.
A distribution company located in Gloucester is seeking a Customer Service Assistant. The role involves taking inbound calls, processing orders, and handling customer inquiries while working in a supportive environment.
Candidates should have experience in a fast-paced setting and a proactive approach.
This position offers job security, opportunities for progression, and benefits including free parking and an on-site gym.
Customer Service Advisor - Fast-Paced Distribution in Gloucester employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Fast-Paced Distribution in Gloucester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your phone skills! Since you'll be taking inbound calls, try role-playing with a friend. This will help you feel more confident when handling customer inquiries.
✨Tip Number 3
Show off your proactive side! During interviews, share examples of how you've taken initiative in past roles. This is key for thriving in a fast-paced environment like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you're keen and helps keep you on their radar. Remember, we’re rooting for you!
We think you need these skills to ace Customer Service Advisor - Fast-Paced Distribution in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments. We want to see how you've thrived under pressure, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your proactive approach and why you’re the perfect fit for our Customer Service Advisor role. Keep it friendly and engaging!
Show Off Your Communication Skills: Since you'll be taking inbound calls and handling inquiries, let us know about your communication skills. Share specific instances where you’ve successfully resolved customer issues or improved service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Travail Employment Group
✨Know the Company Inside Out
Before your interview, do some research on the distribution company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Fast-Paced Experience
Since the role requires experience in a fast-paced setting, be ready to share specific examples from your past jobs. Talk about how you managed multiple tasks, handled high call volumes, or resolved customer issues quickly. This will demonstrate that you can thrive in their dynamic environment.
✨Prepare for Common Customer Service Scenarios
Think about common customer service scenarios you might face in this role. Prepare responses for questions like how you would handle an upset customer or a complicated order. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or what a typical day looks like. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into whether the job is right for you.
