At a Glance
- Tasks: Support clients with excellent customer service and handle queries via phone and email.
- Company: Join a well-established business with a supportive sales administration team.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Be the voice of the company and help customers find the right products.
- Qualifications: Aptitude for learning new products and strong communication skills.
- Other info: Opportunity to develop your career in a thriving business.
The predicted salary is between 28000 - 42000 £ per year.
We have an exciting opportunity to join an established business as part of their sales administration team. The reason for the opportunity is due to a recent internal move. The purpose of the role is to support the servicing of the company's clients by providing excellent customer service and supporting with telephone and email based queries.
Duties include:
- Taking calls from existing and new clients
- Dealing with order enquiries
- Supporting customers with choosing the correct product
- Booking drivers for collections
Due to the technical nature of the role, an aptitude for learning a new product base would be helpful.
Locations
Sales Administrator in Frome, Somerset employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Frome, Somerset
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and services inside out will help us impress them with our knowledge and show that we're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and sales administration. We can even role-play with a friend to get comfortable with our responses and ensure we highlight our skills effectively.
✨Tip Number 3
When we get the chance to ask questions at the end of the interview, let’s use it wisely! Asking about team dynamics or how success is measured in the role shows that we’re thinking ahead and are keen to fit in.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to reiterate our interest in the position and leave a positive impression. Plus, it shows we’re proactive and professional.
We think you need these skills to ace Sales Administrator in Frome, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Sales Administrator role. We want to see how your skills can support our clients and enhance customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to our sales administration team. Keep it friendly and professional!
Showcase Your Communication Skills: Since the role involves dealing with clients over the phone and via email, make sure your application reflects your strong communication skills. We love clear and concise writing!
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Travail Employment Group
✨Know the Product Inside Out
Make sure you familiarise yourself with the products the company offers. Understanding the features and benefits will help you confidently assist customers during the interview, showing that you're ready to support them effectively.
✨Practice Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think about how you would handle order enquiries or assist clients over the phone. Practising these situations can help you articulate your problem-solving skills during the interview.
✨Show Your Communication Skills
Since the role involves a lot of communication, be sure to demonstrate your verbal and written communication skills. Use clear and concise language when answering questions, and don’t hesitate to ask for clarification if you need it.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and the company. You might ask about the team dynamics or how success is measured in the sales administration team.