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- Tasks: Join a dynamic team as a Customer Services Administrator, coordinating engineering contracts.
- Company: Be part of a growing engineering contracts coordination business in Bristol.
- Benefits: Enjoy 28 days holiday, pension, and on-site parking.
- Why this job: Great opportunity to develop skills in a supportive team environment.
- Qualifications: No specific qualifications required; just bring your enthusiasm!
- Other info: Permanent position with a standard work schedule from 09:00 to 17:00, Monday to Friday.
Customer Services Administrator
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
£22,920 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson\’s Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more.
Established since 1965, A new opportunity has become available for a customer services administrator to join an engineering business to work within their procurement office. Holding long-standing contracts with national organisations, working within a team of 4 as part of a wider team of 18, the customer services administrator role will see you working within a team orientated culture:
Acting as one of the first points of contact within the team along with your colleagues to order process
To procure components from external suppliers within engineer\’s time scales
To manage expectations of the engineers of delivery of products
Input order information and maintain communication throughout
Email correspondence with the Engineers or contracts providers
Work with the wider team to ensure smooth running of contracts
The successful customer services administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator\’s role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.
This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the customer services administrator full support in training, you will be given the opportunity to take ownership and responsibility over your work, treated as a valued member of the business and will gain the opportunity to build a rapport directly with engineers.
Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.
Benefits Include :
28 days holiday including bank holidays (increasing to 33 days)
Pension
Christmas office shut-down.
Working within a personable team spirited environment
Retail discount scheme and employee rewards scheme
Life assurance of 2 x salary
On-site parking
Apply today for immediate consideration – you can also apply direct to (url removed).
For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed).
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy
Customer Services Administrator employer: Travail Employment Group
Contact Detail:
Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator
✨Tip Number 1
Familiarize yourself with the engineering contracts coordination industry. Understanding the basics of how this sector operates will help you stand out during the interview process.
✨Tip Number 2
Highlight your teamwork skills. Since you'll be working in a small team, showcasing your ability to collaborate effectively with others can make a big difference.
✨Tip Number 3
Prepare examples of how you've handled customer inquiries or resolved issues in the past. Being able to demonstrate your problem-solving skills will be crucial for this role.
✨Tip Number 4
Research the company culture and values. Showing that you align with their mission and are enthusiastic about contributing to their team can set you apart from other candidates.
We think you need these skills to ace Customer Services Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Services Administrator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administrative roles. Use specific examples that demonstrate your ability to handle customer inquiries and support a team.
Showcase Your Skills: Mention relevant skills such as communication, problem-solving, and organizational abilities. These are crucial for a Customer Services Administrator, so provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as attention to detail is important in this role.
How to prepare for a job interview at Travail Employment Group
✨Know the Company
Before your interview, take some time to research the engineering contracts coordination business. Understand their services, values, and recent projects. This will help you demonstrate your interest and fit for the role.
✨Highlight Your Customer Service Skills
As a Customer Services Administrator, showcasing your customer service experience is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Be Ready for Teamwork Questions
Since you'll be working within a small team, expect questions about teamwork and collaboration. Think of specific instances where you contributed to a team project or supported your colleagues.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities to show your enthusiasm for the position.
