Administration Team Lead — Lead Admin, QA & CRM (Training)
Administration Team Lead — Lead Admin, QA & CRM (Training)

Administration Team Lead — Lead Admin, QA & CRM (Training)

Trainee 30000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to ensure top-notch customer service and smooth operations.
  • Company: Respected training provider in the UK with a focus on excellence.
  • Benefits: Salary of £30,000 - £32,000, 20 days holiday, and pension scheme.
  • Why this job: Make a difference by leading a team and enhancing customer experiences.
  • Qualifications: 3+ years of admin experience, strong IT skills, and a proactive mindset.
  • Other info: Join a supportive environment with opportunities for growth and development.

The predicted salary is between 30000 - 32000 £ per year.

A respected training provider in the United Kingdom is seeking an Administration Team Leader to lead their short course administration team. This role involves overseeing daily operations to ensure excellent customer service and effective documentation.

Candidates should have at least three years of administrative experience, strong IT skills, and a proactive attitude.

The position offers a salary between £30,000 - £32,000, alongside benefits such as 20 days holiday and a pension scheme.

Administration Team Lead — Lead Admin, QA & CRM (Training) employer: Travail Employment Group

As a leading training provider in the UK, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on professional development, we offer numerous growth opportunities and a comprehensive benefits package, including 20 days of holiday and a pension scheme. Join us to be part of a team that values excellence in customer service and effective administration, all while making a meaningful impact in the education sector.
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Contact Detail:

Travail Employment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Team Lead — Lead Admin, QA & CRM (Training)

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and role. Understand their values and how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in the position.

Tip Number 3

Practice common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.

Tip Number 4

Don't forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role.

We think you need these skills to ace Administration Team Lead — Lead Admin, QA & CRM (Training)

Leadership Skills
Customer Service
Administrative Experience
IT Skills
Proactive Attitude
Documentation Management
Team Management
Operational Oversight

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in administration and customer service. We want to see how your skills align with the role of Administration Team Lead, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your leadership experience and how you’ve improved processes in previous roles.

Show Off Your IT Skills: Since strong IT skills are a must for this role, make sure to mention any relevant software or tools you’re proficient in. We love candidates who can hit the ground running, so let us know what you bring to the table!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Travail Employment Group

Know Your Stuff

Make sure you brush up on your administrative skills and knowledge about CRM systems. Familiarise yourself with the specific tools and software mentioned in the job description, as this will show that you're proactive and ready to hit the ground running.

Showcase Your Leadership Skills

As an Administration Team Lead, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams or projects in the past, focusing on your approach to problem-solving and customer service.

Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like dealing with difficult customers or managing tight deadlines. Think through potential scenarios and have clear, structured responses ready to showcase your critical thinking and decision-making skills.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training provider's goals, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Administration Team Lead — Lead Admin, QA & CRM (Training)
Travail Employment Group
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