Trainee Administrator

Trainee Support Administrator Burgess Hill, £20,000 – £24,000, 37.5 hours, Monday to Friday between 8am and 5pm, 28 days holiday (including bank holidays) free parking, pension. The Role: An excellent opportunity has arisen to work with one of the South’s leading Building & Engineering training providers specialising specifically within the Apprenticeship sector. The position of Trainee Support Administrator will be part of the Training Apprenticeship Team providing administration and learner support. The role will be actively playing a key part in providing administration support to the trainers and apprentices. Key responsibilities Provide and maintain consistently high level of Customer Service across all areas of the business Supporting the curriculum teams with administration tasks such as printing, photocopying and updating of training manuals Answering and dealing with telephone calls Filing and archiving of records (manual and electronic) Scheduling appointments such as apprentice reviews, including sending of invites to apprentices and their employers Input, update and maintain company CRM databases to ensure customer data, communication records and contract information are recorded accurately Managing and responding to requests made via email Updating of records and producing of reports Support with updat…