At a Glance
- Tasks: Support and maintain IT infrastructure while ensuring security and compliance.
- Company: Market-leading manufacturing business with a focus on innovation.
- Benefits: 25 days annual leave, pension matching, life assurance, and family-friendly policies.
- Other info: Hybrid working available; excellent career growth opportunities.
- Why this job: Join a dynamic team and enhance your skills in IT security and infrastructure.
- Qualifications: Minimum 3 years IT experience and strong problem-solving skills.
A market-leading manufacturing business is looking for an IT Infrastructure & Security Technician to support the day-to-day operation, maintenance and security of the company’s IT infrastructure.
The role assists with infrastructure support, system monitoring, patching, vulnerability remediation, audit preparation, security awareness activities and incident/problem resolution.
Your working hours will be Monday to Thursday 08:00 and 16:30 and Friday, 08:00 and 13:30.
Hybrid working is available on an ad-hoc basis, but the office must be covered by at least some members of the IT team during standard working hours.
- Key duties & responsibilities of IT Infrastructure & Security Technician
- Support the maintenance and monitoring of IT infrastructure across the business, including LAN, WAN, switches, Hyper-V, SAN, UPS, user devices, phones and related systems.
- Troubleshoot and resolve infrastructure, hardware and security-related incidents, escalating where required.
- Assist with ensuring infrastructure and software remain compliant with internal policies, security standards and audit requirements.
- Support the preparation of evidence and documentation for internal and external audits, including Cyber Essentials Plus, ISO 27001, GDPR and customer/security requirements.
- Assist with patching, firmware updates, vulnerability remediation and general system maintenance.
- Monitor hardware stock levels and assist with ordering or replenishment in line with agreed processes.
- Support IT and security awareness activities, including tracking completion of required training where applicable.
- Assist with maintaining security controls, processes and documentation, escalating risks or gaps to the IT Infrastructure & Security Manager.
- Work with the wider MIS team to support incident, problem and vulnerability resolution in line with business SLAs.
- Candidate requirements of IT Infrastructure & Security Technician
- 3 Years Minimum Experience working in an IT role.
- Strong Verbal and written communication skills.
- Willingness to learn new systems and processes.
- Strong problem-solving abilities.
- Able to proactively plan implementation of new technologies and execute.
- Able to work closely with technology vendors specifying requirements and procuring, when necessary, solutions to business problems.
Benefits
- 25 days annual leave (plus 8 bank holidays)
- Pension – the company matches the employee contribution up to 6% (4% is the minimum the employee can contribute)
- Life Assurance
- Long term ill health cover
- Occupational Health
- Subsidised restaurant
- Family friendly policies
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained
IT Infrastructure & Security Technician in Whitstable employer: Trapeze Recruitment Services Ltd
Join a market-leading manufacturing business that prioritises employee well-being and professional growth. With a supportive work culture, competitive benefits including 25 days annual leave, a generous pension scheme, and family-friendly policies, this role as an IT Infrastructure & Security Technician offers a rewarding environment for those looking to advance their careers in IT. The hybrid working model allows for flexibility while ensuring a collaborative team atmosphere during office hours.
Contact Details:
Trapeze Recruitment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure & Security Technician in Whitstable
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Trapeze Recruitment Services Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Trapeze Recruitment Services Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Trapeze Recruitment Services Ltd!
✨Direct Apply to Trapeze Recruitment Services Ltd
Let's not forget to apply directly through the Trapeze Recruitment Services Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure & Security Technician in Whitstable
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Trapeze Recruitment Services Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Trapeze Recruitment Services Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Trapeze Recruitment Services Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
