At a Glance
- Tasks: Engage with customers, drive sales, and support account strategies daily.
- Company: Join a top distributor of sign-making materials in the UK.
- Benefits: Enjoy a full-time role with a structured work schedule and team support.
- Other info: Office-based role with a focus on teamwork and customer satisfaction.
- Why this job: Build relationships, enhance your sales skills, and make an impact in a dynamic environment.
- Qualifications: Sales experience or strong customer service background; excellent communication skills required.
The predicted salary is between 28800 - 43200 £ per year.
Working for a leading distributor of sign-making materials and equipment across the UK, you will be responsible for both reactive sales support—responding promptly to inbound enquiries—and proactive outreach to drive new opportunities and maximise sales from existing accounts. You will be expected to build strong relationships, understand customer needs, and consistently deliver an exceptional service.
This is a full-time office-based position, and the hours of work are 08:00 to 17:00 Monday to Friday.
Key duties & responsibilities
- Act as the first point of contact for customer enquiries via phone, email, and online channels
- Proactively contact existing and lapsed customers to promote products, offers, and new lines
- Identify upselling and cross-selling opportunities across the product range
- Maintain accurate customer records and sales activity in CRM
- Liaise with warehouse, logistics, and purchasing teams to ensure smooth order processing
- Work closely with field sales reps to support account strategies and handovers
- Meet or exceed sales and performance targets, including KPIs and revenue goals
Required qualifications, knowledge, experience & skills
- Proven sales and business development experience or a very strong customer service background with the desire and resilience to move into sales
- Strong communication skills, both written and verbal
- A confident and persuasive approach to selling
- Proactive attitude with the drive to go the extra mile for customers
- Organised and able to prioritise in a fast-paced environment
- A genuine team player with a problem-solving mindset
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
Internal Account Manager in Sittingbourne employer: Trapeze Recruitment Services Ltd
Join a market-leading manufacturing business that prioritises employee well-being and professional growth. With a supportive work culture, competitive benefits including 25 days annual leave, a generous pension scheme, and family-friendly policies, this role as an IT Infrastructure & Security Technician offers a rewarding environment for those looking to advance their careers in IT. The hybrid working model allows for flexibility while ensuring a collaborative team atmosphere during office hours.
Contact Details:
Trapeze Recruitment Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Sittingbourne
✨Tip Number 1
Familiarise yourself with the sign-making industry and the specific products offered by the company. This knowledge will help you engage more effectively with potential customers and demonstrate your genuine interest in their needs.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be the first point of contact for customer enquiries, being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to build relationships by preparing examples of how you've successfully managed customer interactions in the past. Highlighting your proactive outreach efforts can demonstrate your sales potential.
✨Tip Number 4
Research the company's competitors and market position. Understanding where they stand can help you identify upselling and cross-selling opportunities, which is crucial for the role of Internal Account Manager.
We think you need these skills to ace Internal Account Manager in Sittingbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant sales and customer service experience. Use specific examples that demonstrate your ability to build relationships and meet sales targets, as these are key aspects of the Internal Account Manager role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your communication skills and proactive attitude. Mention how your background aligns with the company's needs and express your enthusiasm for the position and the opportunity to contribute to their success.
Highlight Key Skills:In your application, emphasise your strong communication skills and problem-solving mindset. Provide examples of how you've successfully upsold or cross-sold products in previous roles, as this is crucial for the position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Trapeze Recruitment Services Ltd
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their products, services, and market position. This will help you tailor your responses and show genuine interest in the role.
✨Demonstrate Your Sales Skills
Prepare examples from your past experiences that showcase your sales abilities or customer service excellence. Be ready to discuss how you've successfully upsold or cross-sold in previous roles.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your verbal and written communication.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, sales targets, and how success is measured in the role. This shows your enthusiasm and engagement.
