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- Tasks: Lead and develop a high-performing internal sales team while managing key customer accounts.
- Company: Join a global client with a focus on commercial growth and exceptional customer service.
- Benefits: Enjoy 25 days annual leave, pension matching, and quarterly bonuses up to £400.
- Why this job: Make a real impact by driving sales performance and fostering long-term customer relationships.
- Qualifications: Proven experience in sales management and strong leadership skills required.
- Other info: Dynamic office environment with opportunities for UK and overseas travel.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a global client seeking an experienced and driven Internal Sales Manager to lead and develop a high-performing team of internal sales coordinators. In this role, you will be responsible for driving sales performance, managing key customer accounts, and delivering on commercial growth objectives. You will balance leadership capabilities with a hands-on approach to account management, ensuring exceptional customer service and long-term customer relationships. This is a full-time office-based position, and your working hours will be Monday to Thursday 08:00 and 16:30 and Friday, 08:00 and 13:30. Some UK and overseas travel will be required within this role.
Key Responsibilities:
- Lead, coach, and motivate a team of 3 internal sales representatives to meet and exceed sales targets and KPIs.
- Conduct regular performance reviews, set clear objectives, and identify opportunities for skill development and training.
- Foster a positive, collaborative, and high-performance team culture.
- Oversee daily internal sales operations, ensuring smooth and accurate order processing and effective communication with customers.
- Monitor sales pipelines, conversion rates, and customer satisfaction metrics.
- Implement best practices for lead management and customer engagement, improving sales efficiency and customer experience.
- Act as the primary point of contact for key strategic customer accounts, building and maintaining long-term relationships.
- Develop and execute account plans to maximise revenue and strengthen customer partnerships.
- Identify opportunities for upselling, cross-selling, and renewals to drive long-term growth within strategic accounts.
- Prepare regular sales reports, forecasts, and performance updates for senior management.
- Analyse sales data to identify trends, opportunities, and areas for improvement.
- Contribute to strategic planning, budgeting, and commercial decision-making processes.
- Act as a key contributor in the implementation of a new ERP system, ensuring it meets the needs of the sales team.
Skills & Experience Required:
- Proven experience in training, coaching, and mentoring teams to success.
- Significant experience in internal sales management or a similar leadership role.
- Strong track record in managing accounts and developing customer relationships.
- Excellent communication, negotiation, persuasive, and influencing skills.
- Strong ability to interpret sales data, make informed decisions, and drive commercial outcomes.
- Experience with ERP/CRM systems and Microsoft Office Suite; familiarity with implementing new ERP/CRM systems is a plus.
Personal Attributes:
- Results-driven with a proactive and hands-on approach to sales management.
- Able to influence and collaborate effectively with multiple stakeholders across the business.
- Leadership and people management skills, with a focus on achieving team success.
- Commercially astute, with a deep understanding of customer needs and business growth.
- Able to thrive in a fast-paced, dynamic environment.
Benefits:
- 25 days annual leave (plus 8 bank holidays); Salary sacrifice holiday purchase.
- Pension – the company matches the employee contribution up to 6% (4% is the minimum the employee can contribute).
- Quarterly bonus – up to £400 per quarter.
- Octopus EV salary sacrifice scheme.
- Salary sacrifice Cycle to Work scheme.
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
Locations
Internal Sales Manager in Kent, Whitstable employer: Trapeze Recruitment Services Ltd
Contact Detail:
Trapeze Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Manager in Kent, Whitstable
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Internal Sales Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for their team too. Tailor your answers to highlight your leadership skills and experience in managing accounts.
✨Tip Number 3
Practice your pitch! We suggest doing mock interviews with friends or family. Focus on articulating your sales achievements and how you’ve driven performance in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales Manager in Kent, Whitstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Manager role. Highlight your experience in leading teams, managing accounts, and driving sales performance. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sales management and how you can contribute to our team. Be sure to mention specific achievements that demonstrate your ability to lead and develop high-performing teams.
Showcase Your Data Skills: Since analysing sales data is key in this role, make sure to highlight any experience you have with interpreting data and making informed decisions. We love candidates who can back up their claims with numbers and results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Trapeze Recruitment Services Ltd
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific figures related to sales targets you've met or exceeded, as well as how you’ve improved customer satisfaction. This will show your potential employer that you’re results-driven and understand the importance of data in driving sales performance.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led and motivated teams in the past. Think about specific situations where you coached team members to success or fostered a positive team culture. This will demonstrate your leadership capabilities and how you can contribute to building a high-performing team.
✨Understand the Customer Journey
Familiarise yourself with the customer journey and be prepared to discuss how you would enhance customer relationships. Highlight your experience in managing key accounts and any strategies you've implemented for upselling or cross-selling. This shows that you’re not just focused on sales but also on long-term customer satisfaction.
✨Be Ready for ERP/CRM Discussions
Since the role involves implementing a new ERP system, be prepared to talk about your experience with ERP/CRM systems. Share any insights you have on how these tools can improve sales efficiency and customer engagement. This will position you as someone who can contribute to strategic planning and decision-making processes.