Customs Clerk in Dover

In this role, you will be responsible for preparing accurate customs documentation and ensuring the timely, compliant and successful customs clearance of shipments. You will support a diverse range of transport operations, including road freight moving through the Channel Straits, as well as air freight and air charter services. The hours of work are Monday to Friday, 9.00am to 6.00pm General duties to include: * Preparation and processing of import/export customs declarations and clearance * Customs import/export entry checking * Deal with all enquiries and queries quickly and efficiently relating to customs procedures, tariff classifications, duty rates and any other documentation requirements * Interact with customers, both face-to-face or by telephone/email in a professional and courteous manner * Liaise with importers/exporters and others to obtain mandatory information for import and export entries * Deal with any customs related complaints * Maintain data integrity on all systems * Liaise with key customs partners * Support and advise all customers whilst ensuring the company is fully compliant with the requirements of HMRC and other relevant bodies Key Skills and Experience: * Must have at least 3 years proven experience in creating and submitting declarations through CDS. * Must have the ability to work well as part of a team but also to be able to work under your own initiative. * Good communication skills. * The ability to work calmly under pressure whilst adhering to strict timelines. Benefits: * 30 days holiday per annum (including bank holidays) * Pension * On-site parking and discounted food * Perkbox discount platform (this includes the EAP and wellness) * Life insurance (on completion of probation) * Staff parking and discounted food * Company uniform provided * Get to be part of a supportive team Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained