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- Tasks: Install tech solutions for clients, from PCs to VoIP systems.
- Company: Dynamic IT company focused on client success and innovation.
- Benefits: Competitive salary, performance bonuses, profit share, and paid training.
- Other info: Enjoy flexible hours, onsite gym, and quarterly company events.
- Why this job: Join a tech-savvy team and make a real impact on client projects.
- Qualifications: 2+ years in Remote Support, strong tech skills, and great communication.
The predicted salary is between 26910 - 32910 £ per year.
As an IT Engineer, your day-to-day role will be installing solutions as a defined project for clients. This could be anything from a single PC installation to a full VoIP rollout. Your advanced technology skills will be required to implement projects with minimal business interruptions or problems.
The IT Engineer role will be a mix of remote and client location installations, which may also include attending pre and post project meetings with the client. This role requires 2+ years’ experience in a Remote Support or similar role within the IT industry. This is a Monday to Friday 9am to 5pm. Additional hours will be expected once you pass your probationary period and will be paid at time and a half rate or time in lieu. All additional shifts are on a rota basis. Due to this role also requiring client visits, travelling may be required outside of the standard hours to ensure you are onsite for 9am.
Salary: £26,910 per annum + up to £6,000 performance bonus + EO profit share.
To excel in the role of IT Engineer, you will possess:
- Strong work ethics
- A high level of technical understanding and skill to complete a project from start to finish
- Passion for technology, and how it can help drive client success and hit their business goals
- Flexibility to work outside of normal working hours on occasion
- Excellent verbal and written communication skills
- Attention to detail
- The ability to work well under pressure and to tight deadlines
- A presentable and professional image
- A valid driving licence
Benefits include:
- Profit-share
- Performance bonus
- Paid training
- Company paid quarterly events
- Cycle to work scheme
- Onsite gym
Only suitable candidates will be directly contacted about this position.
Locations
Remote - IT support Engineer in Kent, Ramsgate employer: Trapeze Recruitment Services Limited
Contact Detail:
Trapeze Recruitment Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote - IT support Engineer in Kent, Ramsgate
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the hunt for an IT Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and technical expertise. This is a great way to demonstrate your capabilities beyond just a CV, especially for a hands-on role like IT support.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific client issues or project challenges. This will help you feel more confident and ready to impress during those crucial conversations.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it shows you're proactive and really interested in the role.
We think you need these skills to ace Remote - IT support Engineer in Kent, Ramsgate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your relevant experience, especially in remote support and project installations. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for technology and how it drives client success. Let us know why you’re excited about this role and how you can contribute to our team.
Show Off Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. We can’t wait to hear from you!
How to prepare for a job interview at Trapeze Recruitment Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills before the interview. Be ready to discuss specific technologies you've worked with, especially those relevant to the role, like VoIP systems or remote support tools. This will show that you're not just a techie but someone who can apply their knowledge practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to implement solutions with minimal disruption. This will demonstrate your ability to think on your feet and handle pressure, which is crucial for an IT Engineer.
✨Communicate Clearly and Professionally
Since this role involves client interaction, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and be prepared to discuss how you would communicate with clients during installations or meetings. Good communication can set you apart from other candidates.
✨Be Flexible and Ready to Adapt
Highlight your willingness to work outside normal hours if needed. Share any past experiences where you had to adjust your schedule for a project. This shows that you understand the demands of the role and are committed to ensuring client success, no matter the time.