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- Tasks: Install tech solutions for clients, from PCs to VoIP systems.
- Company: Join a forward-thinking IT company with a remote-first approach.
- Benefits: Competitive salary, performance bonuses, profit share, and paid training.
- Other info: Enjoy flexible hours, onsite gym, and quarterly company events.
- Why this job: Be part of exciting tech projects that drive client success.
- Qualifications: 2+ years in Remote Support or similar IT roles required.
The predicted salary is between 26910 - 32910 £ per year.
As an IT Engineer, your day-to-day role will be installing solutions as a defined project for clients. This could be anything from a single PC installation to a full VoIP rollout. Your advanced technology skills will be required to implement projects with minimal business interruptions or problems.
The IT Engineer role will be a mix of remote and client location installations, which may also include attending pre and post project meetings with the client. This role requires 2+ years’ experience in a Remote Support or similar role within the IT industry. This is a Monday to Friday 9am to 5pm. Additional hours will be expected once you pass your probationary period and will be paid at time and a half rate or time in lieu. All additional shifts are on a rota basis. Due to this role also requiring client visits, travelling may be required outside of the standard hours to ensure you are onsite for 9am.
Salary: £26,910 per annum + up to £6,000 performance bonus + EO profit share.
To excel in the role of IT Engineer, you will possess:
- Strong work ethics
- A high level of technical understanding and skill to complete a project from start to finish
- Passion for technology, and how it can help drive client success and hit their business goals
- Flexibility to work outside of normal working hours on occasion
- Excellent verbal and written communication skills
- Attention to detail
- The ability to work well under pressure and to tight deadlines
- A presentable and professional image
- A valid driving licence
Benefits:
- Profit-share
- Performance bonus
- Paid training
- Company paid quarterly events
- Cycle to work scheme
- Onsite gym
* After successfully completing the standard 3-month probationary period.
** Performance bonus and profit share is enabled after successfully completing the standard 3-month probationary period. Performance bonus is paid out quarterly, with the profit share being paid out annually.
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
Locations
IT Support Engineer {FULLY REMOTE} in Kent, Ramsgate employer: Trapeze Recruitment Services Limited
Contact Detail:
Trapeze Recruitment Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer {FULLY REMOTE} in Kent, Ramsgate
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry and let them know you're on the hunt for an IT Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and technical expertise. This is a great way to demonstrate your capabilities beyond just a CV, especially for a hands-on role like IT Engineer.
✨Tip Number 3
Prepare for those interviews! Research common IT support scenarios and be ready to discuss how you'd handle them. Practising your responses will help you feel more confident and show that you're serious about the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a better chance of standing out in the crowd!
We think you need these skills to ace IT Support Engineer {FULLY REMOTE} in Kent, Ramsgate
Some tips for your application 🫡
Show Off Your Tech Skills: Make sure to highlight your technical skills and experience in your application. We want to see how you've tackled projects in the past, so share specific examples that demonstrate your expertise!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can connect their experience to our needs.
Be Professional Yet Personable: While we appreciate professionalism, we also value personality! Let your unique voice shine through in your written application. Show us your passion for technology and how you can contribute to our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Trapeze Recruitment Services Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills before the interview. Be ready to discuss specific technologies you've worked with, especially those relevant to the role, like VoIP systems or remote support tools. This will show that you're not just a techie but someone who can apply their knowledge practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to implement solutions under pressure or deal with unexpected issues during installations. This will demonstrate your ability to think on your feet and handle real-world scenarios.
✨Communicate Clearly and Professionally
Since this role involves client interactions, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and be prepared to discuss how you would communicate with clients during installations or meetings. Good communication is key!
✨Be Flexible and Ready to Adapt
Highlight your willingness to work outside normal hours and adapt to changing schedules. Share any experiences where you had to adjust your plans for client needs or project requirements. This shows that you're committed to client success and can handle the demands of the job.