At a Glance
- Tasks: Lead daily operations, optimise productivity, and manage teams for continuous improvement.
- Company: Join Cammax, a dynamic SME in transport tech, part of the global Modaxo family.
- Benefits: Enjoy a competitive salary, flexible working, 25 days holiday, and social events.
- Why this job: Make a significant impact in a growing business with a focus on innovation and teamwork.
- Qualifications: Experience in operations management and leadership is essential; SaaS experience is a plus.
- Other info: Opportunity for occasional remote work and travel across Europe.
The predicted salary is between 44000 - 66000 £ per year.
Operations & Delivery Manager page is loaded## Operations & Delivery Managerlocations: Castlefordtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R55797**Job Summary:**Location: Castleford, West Yorkshire Reports To: Managing Director Salary: Up to £55,000 per annum Job Type: Full Time – 40 hours per week, Monday to Friday We are looking for an experienced Operations & Delivery Manager to oversee our daily operations and ensure our business is running efficiently and effectively. The ideal candidate will have a strong background in production, operations management, excellent leadership skills, and a strategic mindset to drive continuous improvement initiatives. Experience of overseeing SaaS delivery would be advantageous. This role is an office and site based role. We do however offer the flexibility to work from home on Fridays once the successful candidate’s knowledge base has grown sufficiently. There may be an occasional need to work from the office on Fridays if required by the business. Occasional travel to other European and global locations may be required.**Job Description:****The Company**Cammax are a dynamic and rapidly growing SME in the transport and parking sectors, producing innovative self-service ticket and payment systems, associated software, and services.Cammax designs and manufactures touch screen kiosks at its purpose built factory in Castleford. We have a range of standard kiosks and also produce bespoke designs. We develop the software applications and customise kiosk hardware and peripherals as required. Cammax employs a nationwide team of engineers who carry out site surveys, system installation and comprehensive on-site maintenance.Cammax is excited to be part of the Modaxo family. Modaxo a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 30 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world.**Key Responsibilities**• End-to-end accountability for all operational activities ensuring capacity meets demand within set timeframes • Developing and implementing operational strategies to optimise productivity, reduce costs and improve efficiency throughout operational teams • Lead and guide teams in continuous improvement initiatives, fostering a culture of operational excellence across the organisation • Manage and provide leadership and strategy for operational Department Managers (Production / Warehouse / Project Management) to achieve performance goals. • The coordination of and overall responsibility for software deliverables • Work closely with the Procurement Manager to ensure excellent supplier relationship and supply chain management • Overall responsibility for organisational health and safety and HSE compliance • Oversee day to day operations including inventory and stock management, scheduling, and quality controls • Co-ordinate with Department Managers to ensure smooth processes and communication across teams for integrated product delivery • Building/Warehouse maintenance and infrastructure across 2 factory locations • Managing, motivating, and overseeing production teams at 2 facilities • Planning, organising, and scheduling orders to ensure they meet customer deadlines • Responsible for all training requirements of the production team ensuring builds are done safely and to the required quality standards • Monitor processes and implement improvements to achieve cost and time saving enhancements whilst ensuring high quality • Working closely with the technical and organisational departments to ensure smooth implementation and resolution of any issues and bottlenecks • Stock management – working closely with procurement and sales to ensure production is not affected by product shortages and delays in supply chain • Develop and implement processes for improvements, cost savings & continual improvements in production • Prepare reports and presentations on production performance, KPIs, and project updates for management review. • Line managing 5 direct reports and approximately 10 indirect reports.**Skills, Knowledge & Experience**• Extensive experience as an Operations Manager / Head of Operations within a production environment is essential • Demonstrable success in implementing operational strategies and continuous improvement initiatives is essential • Experience within the SaaS industry is advantageous • Experience of overseeing software deliverables would be advantageous • Excellent written and verbal communication skills with the ability to interact effectively across all levels of the organisation • People leadership, development and coaching of team members is essential • Strong financial acumen with experience managing budgets and cost control • Deep understanding of KPIs and the ability to produce reports • Strong understanding of health and safety standards and HSE regulations is essential**Qualifications**• IOSH certification would be advantageous but not essential**Benefits**• Competitive salary • Pension scheme • Discretionary bonus scheme • 25 days holiday plus bank holidays • Buy and sell holiday scheme • Free parking • Flexible working arrangements • Opportunity to take part in regular social events outside of work • Opportunity to make a significant impact in a rapidly growing business • Access to experienced peers both locally and across the globe as part of the Modaxo family – all with a view to helping you grow your career and perform at your best!As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. We can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development.#LI-DNI**Worker Type:**Regular**Number of Openings Available:**1**And a fantastic opportunity to join a market leading Software Company.*****If you’re interested in this role then click on apply!***Trapeze Group UK Ltd is a leading software supplier to the public transport and spirt productions industry. From buses to trains to taxis, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London, TheTrainline.com and Stanstead Airport.Trapeze ITS UK is a leading software and Hardware supplier to the public transport industry. From buses to trains to Boats, our systems help to make public transport a safer, more convenient and pleasurable experience. You may already have seen some of our public-facing mobile and web systems at Transport for London,As an employer we are committed to cultivating a friendly and exciting working environment, with huge emphasis on employee engagement. And as the UK arm of a global organisation we can offer the sense of social community often associated with a small, local business; combined with the expected advantages of working for a far larger employer: great benefits; dedication to identifying talent; and huge investment in staff development.Diversity and inclusion are about understanding, respecting and appreciating the different perspectives we bring to working together. We would love to see more women having access to information and inspiration to choose a career in technology – and the support to do so. We are delighted to partner with the Inclusive Tech Alliance and other UK technology companies to take the lead in driving #J-18808-Ljbffr
Operations & Delivery Manager employer: Trapeze Group
Contact Detail:
Trapeze Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Delivery Manager
✨Tip Number 1
Familiarise yourself with the SaaS industry, especially if you have experience in operations management. Understanding the nuances of software delivery will give you an edge during discussions with our team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams and driven continuous improvement initiatives in previous roles. We value strong people leaders who can motivate and guide their teams.
✨Tip Number 3
Research Cammax and Modaxo to understand our products and services. Being knowledgeable about our innovative self-service ticket and payment systems will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Network with professionals in the transport and parking sectors. Engaging with industry peers can provide insights into current trends and challenges, which could be beneficial during your interview process.
We think you need these skills to ace Operations & Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in production environments. Emphasise any leadership roles and continuous improvement initiatives you've led.
Craft a Compelling Cover Letter: In your cover letter, address the specific responsibilities mentioned in the job description. Explain how your background in SaaS delivery and operational strategies aligns with the company's goals.
Showcase Your Achievements: Use quantifiable metrics to demonstrate your success in previous roles. For example, mention how you improved efficiency or reduced costs in past projects, as this will resonate with the hiring team.
Highlight Soft Skills: Don't forget to mention your communication and leadership skills. The role requires interaction across various levels of the organisation, so showcasing your ability to lead and motivate teams is crucial.
How to prepare for a job interview at Trapeze Group
✨Showcase Your Leadership Skills
As an Operations & Delivery Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing team members.
✨Understand SaaS Delivery
If you have experience in overseeing SaaS delivery, make sure to highlight it during the interview. If not, do some research on SaaS operations and be ready to discuss how you would apply your operational management skills in this context.
✨Prepare for Operational Strategy Questions
Expect questions about your experience with developing and implementing operational strategies. Be ready to discuss specific initiatives you've led that resulted in improved efficiency or cost savings.
✨Demonstrate Your Financial Acumen
Since the role involves managing budgets and cost control, prepare to discuss your experience with financial management. Bring examples of how you've successfully managed budgets and achieved financial targets in previous roles.