TransUnion is seeking a Dutch-speaking Customer Service Incident Coordinator to support customers affected by identity theft, fraud and data breaches. The role is night shift (Mon-Fri, 22:30-07:00) and remote with occasional in-person events.
You will gather information, coordinate with stakeholders, and guide customers through remediation while maintaining high service standards. You should be fluent in Dutch and English, with prior customer service experience and strong communication skills.
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Remote Dutch-Speaking Incident Coordinator employer: TransUnion
TransUnion in Leeds is an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and innovation. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, all while maintaining a supportive culture that values client success and teamwork. Join us to be part of a forward-thinking company that prioritises meaningful relationships and impactful outcomes.
