At a Glance
- Tasks: Lead the charge in fraud solutions, driving market growth and client success.
- Company: Join TransUnion, a global leader in credit and fraud management.
- Benefits: Enjoy 26 days annual leave, wellness days, and a generous pension scheme.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in a high-growth environment with innovative solutions.
- Qualifications: Proven experience in fraud, identity, or financial crime leadership.
The predicted salary is between 90000 - 120000 € per year.
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
The Senior Director, UK & Europe is the regional leader for TransUnion’s Global Fraud Solutions business, accountable for driving market adoption, product roadmap execution, revenue growth, and positive client outcomes by executing global product and commercialization strategy within the region leveraging our diverse range of identity, fraud, digital, analytical, and platform capabilities. The role is part of the International Fraud Solutions leadership team and, indirectly, the UK/Europe Solutions leadership team, with a broad influence across global and regional matrix structures.
The UK & Europe Fraud business has high-growth aspirations and increasing levels of investment, linked to a foundational transformation strategy and well-defined roadmap. This role acts as the critical bridge between market, product, and clients—owning regional strategy execution, shaping market inputs into product development, and ensuring consistent, high-quality solution delivery and customer success.
Day to Day You’ll Be:
- Market & Product Alignment
- Define and own the regional market roadmap, including priority use cases, feature enhancements, regulatory and technology requirements, and adoption sequencing.
- Capture voice of customer, market trends, and competitive intelligence to inform global product strategy and investment priorities.
- Partner with Global Product and Strategy teams and Regional Solutions and other matrix teams to ensure solutions are relevant, differentiated, and scalable across UK & Europe.
- Contribute structured input into product roadmap prioritization and innovation.
- Solution Consulting & Customer Success
- Lead the regional Solutions Consulting and domain expert teams, ensuring high-quality solution design and client outcomes.
- Drive solution adoption, value realization, and long-term client success across key accounts.
- Ensure consistency in solution standards, methodologies, and delivery excellence aligned to the global operating model.
- Support complex client engagements by connecting business needs with data, analytics, and technical capabilities.
- Commercial Enablement & Growth
- Act as a key enabler to Sales and Sales Specialists, strengthening solution positioning, value articulation, and pipeline quality.
- Partner with Sales Leadership to improve pipeline conversion, deal quality, and strategic account growth.
- Provide executive-level support on priority opportunities, complex deals, and strategic clients.
- Drive adoption of new and strategic solutions within the regional portfolio.
- Leadership & Execution
- Lead, develop, and inspire a high-performing regional team across product specialists, solution consultants, and the broader regional Fraud community.
- Execute the Solutions and PDLC operating model in-region, ensuring alignment with global standards and identifying opportunities for improvement.
- Drive disciplined execution, prioritization, and performance management across all regional activities.
- Act as the senior regional representative for Fraud Solutions with clients, partners, and internal stakeholders.
You will also be accountable for:
- Market strategy and go-to-market localization.
- Regional revenue performance through adoption and execution.
- Product roadmap, execution, and delivery.
- Client engagement, solution effectiveness, and customer outcomes.
- Regional team leadership and delivery quality.
- Influencing global product roadmap and life-cycle decisions, investment prioritization and business cases, and evolution of operating model and global standards.
Essential Experience:
- Strong track-record in fraud, identity, financial crime, or related domains.
- Strong mix of product understanding, consulting leadership, and commercial acumen.
- Deep knowledge of UK & European regulatory and fraud landscape.
- Proven leader of high-performing, client-facing teams.
- Credible and influential with senior client stakeholders.
Impact You'll Make:
At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days’ annual leave + bank holidays (increasing with service)
- Global paid wellness days off + a bonus day off to celebrate your birthday
- A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
- Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us.
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.
Senior Director, Fraud & Identity Solutions - UK & Europe in London employer: Transunion
TransUnion is an exceptional employer, offering a dynamic and inclusive work environment that prioritises employee growth and well-being. With a comprehensive benefits package including generous leave, wellness days, and a contributory pension scheme, employees are supported both personally and professionally. The company's commitment to flexibility and diversity ensures that all team members can thrive while contributing to innovative solutions in the fraud and identity sector across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Fraud & Identity Solutions - UK & Europe in London
✨Tip Number 1
Network like a pro! Reach out to connections in the fraud and identity space, especially those who work at TransUnion or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for virtual interviews by practising your pitch. Make sure you can clearly articulate your experience in fraud solutions and how it aligns with TransUnion's goals. Confidence is key, so rehearse until it feels natural!
✨Tip Number 3
Showcase your expertise! During interviews, be ready to discuss market trends and your understanding of the UK & Europe regulatory landscape. This will demonstrate your knowledge and passion for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Senior Director, Fraud & Identity Solutions - UK & Europe in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Director, Fraud & Identity Solutions. Highlight your experience in fraud, identity, and financial crime, and don’t forget to showcase your leadership skills and commercial acumen.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific achievements that align with the job description and show us your passion for driving market adoption and client success.
Showcase Your Knowledge:Demonstrate your understanding of the UK & European regulatory landscape and how it relates to fraud solutions. This will show us that you’re not just a great leader but also someone who knows the market inside out.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Transunion
✨Know Your Stuff
Make sure you have a solid understanding of the fraud and identity landscape, especially in the UK and Europe. Brush up on recent trends, regulations, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Senior Director, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where your leadership made a difference in client outcomes or team performance.
✨Connect the Dots
Be ready to discuss how you can bridge the gap between market needs and product development. Prepare to share insights on how you've successfully aligned product roadmaps with customer feedback and market trends in previous roles. This will highlight your strategic thinking and commercial acumen.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in TransUnion's goals and challenges. Ask about their vision for the future of fraud solutions in the region or how they measure success in client engagements. This will demonstrate your proactive approach and genuine interest in the company.
